NPI Quality Engineer

Jabil • Florence, KY

3d • Onsite

About The Position

As a senior quality leader at Jabil’s Florence, KY site, you will ensure that advanced server and rack manufacturing operations meet the highest standards of quality, compliance, and performance. Supporting high-growth AI and cloud infrastructure programs, this role drives end-to-end quality across the product lifecycle—from New Product Introduction (NPI) through sustaining production. You will lead problem-solving, establish robust quality systems, and drive continuous improvement initiatives that directly impact yield, reliability, and customer satisfaction. By partnering cross-functionally with engineering, manufacturing, and suppliers, you will influence decisions across the full value stream. This is a highly impactful individual contributor role focused on improving quality outcomes in a fast-paced, high-constraint environment.

Requirements

• Bachelor’s degree in Mechanical, Industrial, Manufacturing, Electrical Engineering, or a related field, or equivalent combination of education and experience.
• 5+ years of experience in Quality or Manufacturing Engineering within cloud/data center hardware or similar industries.
• Equivalent combination of education, training and experience may be considered.
• Experience supporting NPI, high-volume manufacturing, and sustaining operations.
• Strong hands-on expertise in PFMEA, Control Plans, PPAP/FAI, MSA, SPC, and structured problem-solving (8D, A3, DMAIC).
• Advanced analytical and data skills, including proficiency in Excel/Sheets and familiarity with BI tools (Power BI, Tableau, Looker).
• Working knowledge of MES and ERP systems (e.g., SAP).
• Ability to influence cross-functional stakeholders using data-driven insights.
• Strong understanding of quality systems, ISO standards, and audit processes.
• Experience with supplier quality, incoming inspection, and CTQ development.
• Hands-on approach with willingness to work on the production floor.
• Strong communication, collaboration, and training skills.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.
• Physical ability to work on the production floor and lift up to 25–30 lbs with PPE as required.

Nice To Haves

• ASQ Certified Quality Engineer (CQE) or Six Sigma Green Belt.
• Experience with APQP/PPAP and supplier development.
• Customer-facing quality experience in high-tech manufacturing environments.

Responsibilities

• Lead end-to-end quality ownership across the product lifecycle from NPI through sustaining production.
• Own customer requirement traceability, including BOM, specifications, and incoming quality criteria.
• Maintain and improve ISO 9001:2015 QMS processes, documentation, and audit readiness.
• Drive NPI quality activities including CTQs, PFMEA, Control Plans, MSA/GR&R, Cp/Cpk, and FAI.
• Define and enforce incoming inspection criteria for assemblies, including pressure and leak testing standards.
• Develop and implement leak-prevention protocols and cooling system validation processes.
• Audit and validate fluid-handling, cooling, and contamination control processes for compliance and efficiency.
• Establish SPC controls; monitor FPY, DPPM, and quality escapes; drive corrective actions.
• Lead structured problem solving using 8D, A3, and DMAIC methodologies.
• Partner with Supplier Quality to define CTQs, support supplier qualifications, and material handling processes.
• Automate quality data flow and develop dashboards using MES/ERP and BI tools.
• Implement poka-yoke solutions and containment strategies to improve yield and reduce defects.
• Publish procedures and train production teams on quality standards and best practices.
• Translate customer and regulatory requirements into internal documentation and work instructions.
• Collaborate with cross-functional teams (Manufacturing, Test, Engineering, EHS) to drive performance improvements.
• Perform other duties as assigned.

Benefits

• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
• 401K Match
• Employee Stock Purchase Plan
• Paid Time Off
• Tuition Reimbursement
• Life, AD&D, and Disability Insurance
• Employee Assistance Program
• Pet Insurance
• Adoption Assistance
• Annual Merit Increases
• Community Volunteer Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior