NPI Quality Analyst
Johnson Controls•Edmonton, AB
•CA$70,000 - CA$96,000•Onsite
About The Position
Johnson Controls is looking for a detail-oriented and proactive NPI Quality Analyst to join our team. This role will focus on supporting the New Product Introduction (NPI) Quality Team in ensuring the effective development and launch of high-quality products by analyzing data, addressing production issues, and collaborating across teams. The position is based in a dynamic and innovative environment that fosters growth and collaboration.
Requirements
- Bachelor’s degree in Engineering (Mechanical, Electrical, or Industrial) or a related technical field or equivalent.
- 1-3 years of experience in a quality, engineering, or related role. Internship or co-op experience in similar fields is acceptable.
- Proficiency in quality control methods and root cause analysis tools such as FMEA, 8D, and Continuous Improvement methodologies.
- Strong analytical skills and attention to detail, with the ability to handle complex datasets and derive actionable insights.
- Excellent communication skills for effective collaboration with internal teams and external customers.
- Proficiency in Microsoft Office Suite and familiarity with quality and manufacturing tools.
Responsibilities
- Execute accurate data entry, analysis, and reporting of warranty claims, commissioning issues, and production discrepancies to identify trends and root causes.
- Collaborate with Engineering, Manufacturing, and Quality Control teams to facilitate the development and implementation of Design and Process Failure Mode and Effects Analyses (DFMEAs and PFMEAs), as well as Control Plans, ensuring robust processes are established.
- Track and follow up on actions derived from FMEAs and ensure fidelity to Johnson Controls’ stage-gate process (RCLP) for NPI project deliverables.
- Act as a customer advocate in internal discussions, providing technical guidance, addressing concerns, and ensuring customer requirements are effectively met.
- Assist or lead Root Cause Analyses (RCAs) and 8D problem-solving processes related to warranty claims and commissioning issues, ensuring timely and effective resolution.
- Participate in plant and process improvement workshops or Kaizen events to contribute to operational excellence and quality enhancement.
Benefits
- health insurance
- retirement plans
- paid time off
- Opportunities for professional development and career advancement
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
