NPI Operations Program Manager

Meta•Sunnyvale, CA

About The Position

The NPI Operations Program Manager (OPM) on the AI Devices team at Reality Labs has a unique and high-impact role, driving cutting-edge consumer electronics from development to mass production. This position is vital for bringing Meta's innovative new AI devices to life and requires demonstrated experience in engineering acumen to ensure exceptional product outcomes. The OPM bridges core product engineering teams with a broad spectrum of functional organizations — including Manufacturing Engineering, Hardware/Software Engineering, Quality Engineering, Supply Chain, Legal, and Finance — as well as external manufacturing partners and suppliers. The OPM serves as the backbone of program execution, ensuring that engineering trade-offs, manufacturing constraints, and system-level dependencies are rigorously understood, communicated, and resolved across complex, high-priority initiatives that directly influence the success of innovative products in a fast-paced, evolving environment.

Requirements

BS in Engineering (Mechanical, Electrical, Industrial, Manufacturing, or related STEM discipline)
7+ years' experience in an Operations-focused role for a Consumer Electronics device, with direct exposure to engineering development cycles (EVT/DVT/PVT)
Demonstrated experience in technical problem-solving and analytical skills, including the ability to interpret engineering data, test results, and manufacturing process metrics, advanced proficiency in Excel
Working knowledge of product architecture, engineering specifications, DFM/DFA principles, manufacturing processes (SMT, FA, test, packaging), and end-to-end supply chain for consumer electronics products
Experience working with and technically managing external suppliers, contract manufacturers, and JDM/ODM partners through build milestones
Proven project management experience, including cross-functional stakeholder management with engineering, quality, and manufacturing teams
Ability to communicate complex engineering concepts clearly and concisely to both technical and non-technical stakeholders
Experience navigating ambiguity in a fast-paced environment and prioritizing multiple competing workstreams to maximize engineering and business impact

Nice To Haves

Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
MS in Engineering (Mechanical, Electrical, Industrial, Manufacturing, or related field) or MBA with a technical undergraduate degree, experience in technical operations, management consulting with a technology focus, or similar discipline
12+ years' experience in a technically oriented Operations Program Management role for a Consumer Electronics device
Experience leading development and delivery of multiple high-volume hardware products through full NPI lifecycle
Experience managing JDM/ODM partners across different models of engagement, with ability to drive technical alignment on manufacturing processes and quality standards
Demonstrated ability to integrate AI tools to optimize and redesign engineering and operational workflows, driving measurable impact (e.g., efficiency gains, yield improvements, quality improvements)

Responsibilities

Manage cross-functional execution of NPI and mass production initiatives for cutting-edge consumer electronics devices by integrating engineering, manufacturing, and supply chain plans, communicate risk and status clearly and succinctly to management, calling out key technical issues and presenting options for resolution to Leadership
Establish and lead on-site bring-up and integration activities at factory sites, coordinating with both internal engineering teams and external manufacturing resources to drive hardware/firmware integration milestones
Drive supplier and factory readiness activities to execute development builds (EVT, DVT, PVT) leading up to ramp, including development of process qualification plans, yield improvement strategies, and defining capacity and CapEx requirements — clearly identifying engineering deliverables and dependencies
Assess, analyze, consolidate, and communicate engineering risk and program status clearly and succinctly to management, calling out key technical issues and presenting data-driven options for resolution to the cross-functional executive team through new product reviews and other executive forums
Lead the tactical execution of go-to-market initiatives by working closely with key cross-functional engineering and operations teams, bring a technically informed point of view, guiding decisions related to manufacturing feasibility, test coverage, and quality readiness
Liaise across engineering and cross-functional teams to ensure product cost, manufacturability, reliability, product quality, and safety & compliance performance goals are met — with an understanding of underlying engineering trade-offs
Drive Operations team towards factory readiness with manufacturing partners to support MP (line layout, automation, test infrastructure, capacity, CapEx)
Work with Product Cost Engineers to track and drive product cost targets through MP, leveraging engineering BOM analysis and manufacturing process optimization