Notifier | Arlington, TX

ACRT Services•Fort Worth, TX

8d•Remote

About The Position

The Notifier 1 reports to the Senior Consulting Utility Forester (Notification Supervisor) at ACRT Inc. This position will play a key role in providing an educational, personable, and professional interface with customers. This position requires a high degree of organization, excellent interpersonal communication skills, exceptional time management, and a willingness to travel as needed.

Requirements

High School Diploma or GED required; may substitute 5 years of experience in lieu of a High School Diploma or GED
No experience is necessary. Employees will be trained.
Must be 21 years of age or older.
Must have a valid driver’s license and a clean driving record
Self-starter with excellent interpersonal skills, ability to multi-task, and work independently and as a team
Excellent communication skills, comfortable interacting with customers
Demonstrated critical thinking skills and ability to exercise good judgement to make good business decisions
Competent computer skills including knowledge of Microsoft 365
Ability to work outdoors in all weather conditions in a safe manner
May work nights and weekends as needed
Are not comfortable driving a pickup truck or 4x4 off-road vehicle
You do not have the ability to calmly communicate with customer conflicts
Drug/alcohol testing is required

Nice To Haves

Associates Degree in Forestry or Horticulture
One year of utility related experience

Responsibilities

Communicate with Customers
Interact with stakeholders, utility customers, and line clearance vendors
Inform property owners of impending utility vegetation management through face-to-face interactions or leaving door hanger cards
Answer questions from customers and property owners regarding utility vegetation management to the best of your ability
May provide general information about utility vegetation management to customers, when applicable
Refer customer or property owner’s complaints to the appropriate personnel when an inquiry cannot be directly answered right away
Show courtesy and professionalism when interacting with customers and other employees
Utility Vegetation Management Assistance
Work in an independent environment and manage a geographical area for all vegetation related activities
Work in varied terrain and inclement weather conditions with flexibility in scheduling
Inspect electric utility hardware and report anything which may pose a hazard
May be called upon to be trained to assist in storm restoration efforts
Other duties as assigned.

Benefits

Group health plans including medical/prescription, dental, vision and a variety of other coverage options
Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability
Flexible Spending Accounts or an option for a Health Savings Account with company match
Company paid Employee Assistance Program (EAP) for all employees and eligible family members
Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
Roth or Traditional 401(k) Retirement plan with company match
Paid Vacation
Paid Holidays
Veterans Day paid time off for our veterans
Company vehicle and gas card
Meal and travel per diems (allowances)
Boot allowance
Employee Assistance Program
Certification reimbursement program