NOSC Technician

Global Enterprise Services•Fort Belvoir, VA

2d•Onsite

About The Position

GES is seeking a Network & Systems Engineer to provide advanced engineering, strategic systems analysis, and operational oversight for large-scale operations on a high-profile Department of War contract at Fort Belvoir, Virginia. The I3TS program provides enterprise-wide IT support to DTRA’s Information Management & Technology Directorate, enabling it to consolidate, modernize, and continuously innovate IT services and mission capabilities for partners in CONUS and OCONUS locations. The position serves as a primary technical authority, exercising independent judgment to analyze and modify DTRA’s enterprise server, storage, and network infrastructures. The work spans unclassified, Secret, and Top Secret networks and focuses on continuous, secure, and resilient access for mission partners. The technician performs NOSC watch duties, supports network monitoring and troubleshooting, and provides operational guidance to technical personnel and senior mission partners. The schedule is either day shift, 0600–1800 Sunday through Wednesday, or night shift, 1800–0600 Wednesday through Saturday. An active Top Secret/SCI clearance is required at the time of consideration.

Requirements

Active Top Secret/SCI security clearance at the time of consideration.
Bachelor’s degree in Computer Science, Information Technology, or a related engineering field with 4–8 years of experience; alternatively, a master’s degree with 2–6 years of experience in enterprise systems engineering, network design, or IT operations management. Specific high-level technical experience may be considered in lieu of a degree.
Advanced theoretical and practical understanding of network protocols, including TCP/IP, DNS, DHCP, VPNs, and firewalls; system virtualization; and enterprise storage networks.
Proficiency administering enterprise monitoring suites such as SolarWinds, Active Directory architecture, and IT Service Management (ITIL/ITSM) frameworks.
Current DoD 8570.01-M IAT Level II certification (such as Security+ CE) or higher before start.

Responsibilities

Perform shift duties as the 24x7x365 Network Operations and Security Center (NOSC) operations watch officer.
Apply systems analysis techniques to determine complex system functional specifications, capacity requirements, and architectural roadmaps in consultation with DTRA leadership and mission partners.
Document, test, and modify network and server configurations, security protocols, and Active Directory directory services to align with DoD directives and security baselines.
Serve as the escalation authority for complex, multi-system outages, leading diagnostic strategy, event correlation, and root-cause analysis.
Provide input on improvements to operational procedures, incident response frameworks, and SLA-compliant workflow protocols.
Evaluate third-party vendor solutions and manage configurations within the ServiceNow ITSM framework.
Advise mission partners, DISA, Joint Forces, and Combatant Commands on operational impacts, system vulnerabilities, technical solutions, network status, and issues.
Author and present after-action reports, operational briefs, technical briefings, and executive summaries to senior leadership.
Support Tier I–III systems, networking, and engineering personnel in network troubleshooting efforts.
Oversee real-time monitoring of global enterprise networks using DoD-approved tools such as SolarWinds.
Develop and enforce operational procedures, incident response workflows, and escalation protocols.
Troubleshoot, resolve, or escalate technical issues based on ticket assignments, deskside or remotely as needed.
Correlate events and incidents to support management of IT services.