Norwegian Junior AML & Onboarding Specialist - Krakow (hybrid)

Job Squad•Auburn, ME

2d•Hybrid

About The Position

The Norwegian Junior AML & Onboarding Specialist will be part of the Risk & Anti Money Laundering (AML) assessment team in 'MS Operations in Onboarding & AML'. This role is responsible for ensuring a smooth onboarding process for new merchant businesses. The team operates with a focus on high quality, efficiency, and a customer-driven attitude.

Requirements

Fluent Norwegian (minimum C1) and fluent English (B2) speaking and writing skills
Experience handling customer applications and administrative tasks in a professional, positive, effective way
Experience in communicating and explaining the ‘why’ behind decisions
Ability to think analytically and detect risks
Basic computer handling skills
Result-oriented, service-minded, self-driven, and flexible
Fast learner with excellent communication skills and relationship-building skills
Must be living in Poland or ready to relocate ASAP

Nice To Haves

Previous experience with Payment products/card services or KYC/AML/Compliance

Responsibilities

Take part in internal product meetings in Norwegian and English
Service handling customer card applications in a professional, positive, and effective way
Solving administrative tasks according to offered services and business procedures
Risk assessment, AML assessment, and ensuring KYC
Control and handle ODD (Ongoing Due Diligence) and another relevant AML task
Customer Service and ensure high quality in the solution for all customer segments LAKA, Partner, SME DK/NO customers
To advise and service customers
To provide excellent communication and know-how to explain complicated matters.