Northern Station Agent

The Talent Team at Perimeter AviationSachigo Lake, ON
Hybrid

About The Position

Perimeter Aviation LP, a subsidiary of Exchange Income Corporation, is seeking a Northern Stations Agent to join their team. This role involves various daily duties at the station, including aircraft loading/unloading, communication with flight crew and ground personnel, office work, check-in, cargo handling, ramp operations, de-icing, and fueling. The company emphasizes safety, customer service, and community dedication, fostering a culture where employees are proud of their work.

Requirements

  • Customer Service experience
  • Basic understanding of mathematics

Nice To Haves

  • Indigenous and Cultural Awareness Training

Responsibilities

  • Maintain safety and security of the ramp at all times.
  • Monitor customer safety during boarding and deplaning and assist customers in a friendly and courteous manner.
  • Assist with checking in passengers.
  • Accept cargo shipments and write-up airway bills/release freight to customers.
  • Marshall aircraft on the ramp (includes directing, assisting and parking all arriving and departing aircraft).
  • Operate motorized equipment (where available) requiring high degree of control and skill.
  • Ensure that office equipment is in proper working condition, e.g. computers, debit machines, radios, etc.
  • Fuel all aircraft (where applicable).
  • Perform physically-demanding tasks effectively using the safest and most efficient methods possible.
  • Observe safe ground handling procedures and maintenance of ground handling equipment, including the performance of equipment checks.
  • Adhere to and operate within safety policies, procedures and practices, attending requisite safety training.
  • Provide courteous, prompt, accurate and careful handling of customer baggage and airfreight (continuous lifting, loading/unloading, sorting and transfer of baggage and freight).
  • Assist Flight Crew with off-loads including seat packs.
  • Provide positive teamwork and ongoing support to the overall station, working closely with and having constant communications with Flight Crew personnel, and other station staff.
  • Provide assistance in ramp set-up and storage of equipment and baggage.
  • Perform other duties as assigned by Supervisor/Manager.
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