North American Head of WSO

S&P Global • New York, NY

3d • $177,036 - $241,613 • Hybrid

About The Position

The Lending Solutions team powers the global lending market by providing solutions, data, and services across the entire lending ecosystem for private and public markets. This role serves as the North American Commercial lead for the Wall Street Office (WSO) businesses, encompassing software, services, and data. The position is responsible for P&L, customer engagement, new product development, marketing, and overall business strategy. The successful candidate will own the strategy for vendor partnerships, identify potential acquisition targets, and protect S&P Global intellectual property. Regular client engagement and frequent travel are critical for success in this role, involving identifying client trends, product prioritization, setting and enforcing commercial guidelines, and collaborating with professional services stakeholders to support revenue growth and retention. The role is responsible for defining the business vision and strategy to accelerate growth, pricing commercial opportunities, client engagement and management, regional P&L management against targets, and people strategy. It involves developing and implementing commercial strategies and managing aspects of business related to budget and talent acquisition. Additionally, the role must support successful client implementations, transitions to operations teams, and ongoing monitoring of service metrics and client support in the region.

Requirements

• BA degree required; Masters preferred but not required with a solid academic record preferred
• 15+ years of lending solutions experience with an very strong understanding of loan processing, services processing, CLO compliance, loan syndication and the importance of data management and data quality throughout the loan trade life-cycle
• Experience in reviewing credit agreements or analyzing loan documentation
• Self-starter and high on initiative and problem solving
• The ability to think independently and critically, and the ability to lead, develop and mentor other leaders
• Ability to challenge the status quo and clearly outline solutions for complex obstacles
• Strong leadership, consultative, and relationship building abilities, coupled with strong influencing, negotiation, and communication skills required
• Ability to strongly partner and deliver results from the supporting business Execution functions across Sales, Customer Success, Managed Services, Product, Technology, and Professional Services

Nice To Haves

• Multi-lingual preferred, although not required

Responsibilities

• Defining business vision/strategy according to company goals and objectives aiming to accelerate growth. Responsible for business P&L and location strategy
• Deliver solutions that support the CLO market and Private Credit market providing market insights, commentary, and research publications across the commercial team to deliver valuable insights to our customers
• Ensure revenue and margin is achieved on client implementations, strategic projects and professional services engagements
• Streamline client coverage and optimize experience from initial onboarding to go-live
• Developing and implementing commercial strategies that keep up with industry trends. Representing business at various client events, industry conferences etc. Identify the alliances and acquisition opportunities that creates enhanced value for our clients
• C Suite executive contact with strategic customers to provide firmwide business updates and a clear vision of our product roadmap
• Responsible for managing budget and the talent acquisition process
• Deliver agency services solutions across both sell-side and private markets segments
• Create a short- and long-term strategy for product development, market penetration, and competitive analysis that allows the business to maintain and grow its market leading presence in the Lending market
• Responsible for monthly, quarterly, and yearly revenue forecasting vs. budget
• Deliver private markets strategy to complement broadly syndicated loans solutions that meets the customer's bespoke needs of the unique products in this space
• Prioritize key feature enhancements based on market conditions, revenue impact and client mandates/industry trends.
• Frequent travel to regional operational hubs to ensure timely asset processing, accurate trade settlement, and cash reconciliation/agent notices to manage the control of assets in the lending space.

Benefits

• Health care coverage designed for the mind and body.
• Generous time off helps keep you energized for your time on.
• Access a wealth of resources to grow your career and learn valuable new skills.
• Competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Perks for your partners and little ones, too, with some best-in class benefits for families.
• Retail discounts to referral incentive awards

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree