North American Director of Sales & Marketing
About The Position
The Company is a 503B outsourcing facility serving hospital and health-system pharmacies, currently operating in 12 states with a goal of national presence by the end of 2027. The Director of Sales and Marketing is a quota-carrying player-coach role, reporting to the CEO. This role involves personally opening and closing hospital and health-system accounts while building and leading the sales and client service teams. Supporting responsibilities include brand, website, and CRM management. The Director will set goals jointly with the CEO, own the plan to achieve them, and execute a sales strategy across oncology, cardiovascular, transplant, and other therapeutic areas. In this small team environment, the Director is expected to identify improvements across the business beyond their immediate function. Success in this role offers a direct path to a VP or C-suite position.
Requirements
- 503B outsourcing facility experience, including knowledge of FDA regulations pertaining to pharmaceutical manufacturing and 503B outsourcing facilities.
- Documented experience selling into hospital pharmacy departments and pharmacies, with established relationships in the hospital pharmacy market.
- Consistent record of meeting or exceeding quota in hospital or health-system sales.
- Proven ability to open new accounts, not just manage existing ones.
- Experience navigating hospital pharmacy purchasing, including P&T committees, supplier quality audits, and GPO pricing.
- Proven experience in sales and marketing leadership, with a track record on both the sales and management sides, preferably in the pharmaceutical or healthcare industry.
- Experience building a sales function from scratch; comfortable wearing many hats in an early-stage company.
- Executive maturity to sell, lead, and build a team simultaneously.
- Strong negotiation, presentation, and closing skills.
- Proficient in CRM software.
- Ability to lead and inspire a team to achieve sales excellence.
- Bachelor’s degree in Business, Marketing, or a related field.
Nice To Haves
- MBA a plus.
- Understanding of oncology, transplant, and other therapeutic areas and market dynamics.
- Exposure to hospital procurement and specialty organizations (e.g., The US Oncology Network).
Responsibilities
- Personally prospect, open, and close new hospital and health-system accounts, carrying an individual revenue goal while building the team.
- Drive toward a $10 million top-line revenue target and expand from 12 states to a national footprint by the end of 2027.
- Leverage existing hospital pharmacy relationships to generate early revenue and expand the customer portfolio.
- Establish a pipeline of new customers and contracts through trade shows, industry conferences, targeted phone and email outreach, and LinkedIn networking.
- Develop and execute a comprehensive sales strategy for oncology, transplant, and other therapeutic areas, targeting hospitals, hospital pharmacy departments, specialty organizations, clinics, infusion centers, and pharmacies.
- Build, train, and manage a high-performing sales and client service team to achieve sales targets and provide exceptional customer service. Minimum of 6 sales representatives, expanding to 10-15 based on performance.
- Lead client services, including customer onboarding and order fulfillment through warehouse handoff.
- Collaborate with cross-functional teams to ensure product availability, competitive pricing, and timely delivery to customers.
- Analyze market trends and customer feedback to inform sales strategies and product development.
- Be informed about the competitive landscape, identifying strengths and weaknesses of other 503B outsourcing facilities and products from conventional manufacturers.
- Prepare and manage the sales and marketing budget, ensuring resources are allocated effectively to achieve business objectives.
- Travel and meet key customers and potential customers across the U.S., and for company leadership activities.
- Direct brand development, the company website, and trade show presence, including booth design and vendor management, with support from outside vendors.
- Implement and optimize the CRM system to streamline sales processes and improve customer relationships.
Benefits
- Base salary
- Bonus
- Attractive benefits package
- Relocation assistance available
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What This Job Offers
Job Type
Full-time
Career Level
Director
