Life Sciences – North America Sales Manager / Key Account Manager

Particle Measuring Systems • Niwot, CO

8d • Remote

About The Position

Particle Measuring Systems is a global leader for micro-contamination monitoring equipment, established in 1972. We improve the performance of clean manufacturers in the semiconductor and pharmaceutical industries. We are a growing technology company in Niwot, Colorado, offering a rewarding work environment with challenging projects in the development and manufacture of light scattering particle counters and diverse technologies. This role is for an experienced and strategic Sales Manager to lead Life Sciences sales efforts across North America (U.S., Canada, and Mexico) and oversee two global Key Accounts. The position involves planning, coordinating, and directing all sales and promotional activities, driving process excellence, customer centricity, and market share growth. The role reports to the North America Sales Director and collaborates with Marketing, Product Line Management, and Customer Service to align commercial strategies with company objectives.

Requirements

• Bachelor’s degree (technical, engineering, or life sciences discipline preferred)
• Minimum 5 years of experience as a sales team manager with direct people management responsibility
• Minimum 5 years of direct selling experience in capital equipment to the pharmaceutical, biotech, medical device, academic, R&D, or cleanroom manufacturing sectors
• Minimum 3 years of experience in Key Account Management
• Residency in the Indianapolis, Indiana area
• Strong technical aptitude with the ability to understand and articulate complex solutions
• Proficiency in sales methodologies (e.g., Miller Heiman), CRM platforms (Salesforce), and Microsoft Office Suite (Word, Excel, PowerPoint)
• Strong organizational and leadership skills with the ability to manage multiple priorities and remote teams
• Excellent analytical, problem-solving, and data-driven decision-making abilities
• Sound negotiation and consultative sales skills, with a focus on long-term client partnerships
• Effective written and verbal communication skills with a customer-first approach
• Exceptional customer service orientation and commitment to client satisfaction

Nice To Haves

• Knowledge of sterile pharmaceutical regulations (cGMP, FDA, USP, ISO standards).
• Familiarity with industry organizations such as PDA, ISPE, IEST, and ASTM.
• Experience in Key Account management and channel development.
• Proven track record of leading cross-functional initiatives and driving sales process improvements.

Responsibilities

• Lead the development of the U.S. Life Sciences go-to-market strategy and create comprehensive sales plans in partnership with the Global Sales organization, leveraging sales forecasts, economic trends, corporate objectives, and marketing insights.
• Lead a global key account team to define and execute account development strategies, organizing and optimizing global Key Account coverage to build and sustain senior-level relationships, increase PMS market share, and drive new offer growth worldwide.
• Monitor and evaluate sales activity and Key Account performance using CRM-driven metrics and regular field engagement with sales representatives.
• Conduct monthly forecasting with each regional sales representative and support the establishment of individual territory goals. Lead quarterly Key Account reviews and strategic goal-setting sessions.
• Partner with the Zone Sales Director – North America and the Life Sciences Global Business Development Manager to define annual sales targets, Key Account forecasts, and strategic priorities.
• Provide timely competitive and industry updates to Marketing, identifying emerging trends, threats, and opportunities for new products or services.
• Travel with regional sales representatives to conduct customer visits, deliver hands-on training, and strengthen client relationships.
• Drive the implementation of Global Sales initiatives, with emphasis on Key Accounts, OEMs, and Channel Management. Design and execute the U.S. go-to-market strategy to optimize Life Sciences market coverage.
• Cultivate a culture of collaboration, accountability, and professional growth within the Life Sciences sales team.
• Continuously evaluate processes for improvements in efficiency, quality, and safety.

Benefits

• Health coverage: medical, dental, vision, fsa, onsite clinic (CO employees), life insurance
• 401(k) retirement plan with company match
• Vacation, holiday, and leave policies
• Tuition reimbursement
• Employee recognition programs
• Employee assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager