North America Regional Transportation Manager

HP • Houston, TX

4d • Remote

About The Position

This role is responsible for leading the design and execution of HP's North America domestic surface transportation network across Full Truckload (FTL), Less-Than-Truckload (LTL), and specialized delivery services. The position plays a critical role in implementing a new Transportation Management System (TMS) in partnership with RMS (formerly C.H. Robinson) and in optimizing carrier relationships and performance through data-driven decision-making, cost control, and service excellence.

Requirements

• 7+ years of experience in transportation, logistics, or supply chain management.
• Strong carrier management and contract negotiation experience.
• Data-driven decision-making skills and experience managing operational KPIs.
• Excellent communication and cross-functional collaboration abilities.

Responsibilities

• Partner with the Business Manager to support the deployment of HP’s new TMS solution in collaboration with RMS (formerly C.H. Robinson). Drive configuration, testing, and integration activities to ensure a successful implementation aligned with business needs.
• Collaborate closely with RMS to design and scale a robust FTL and IMD transportation network to support evolving business requirements.
• Manage relationships and performance with HP’s primary LTL partners (FedEx Freight, Expeditors International, Tazmanian Freight Systems). Oversee Ryder-managed LTL operations (e.g., Estes as an Amazon-preferred carrier).
• Lead efforts to identify and integrate regional LTL carriers into HP’s Greenfield initiative, transitioning from 21 DCs to 3 mega hubs.
• Oversee specialized delivery services for sensitive business segments (e.g., MPS, Indigo, Scitex). Manage relationships with white glove providers, including Expeditors, Tazmanian, CRST Specialized, TriAd, and Metro/SCI (Canada).
• Act as the primary business owner of all NA carrier relationships (FedEx, UPS, Expeditors, Tazmanian, Ryder, etc.). Lead operational negotiations and partner with Procurement on cost-related initiatives to ensure competitiveness and service alignment.
• Maintain and grow long-standing, strategic relationships with key partners. Oversee two Global Account Managers (GAMs) dedicated to managing our highest-priority carriers: Expeditors and FedEx.
• Own and report on Total Customer Experience (TCE) metrics. Identify root causes of service failures and provide weekly performance insights and improvement plans to senior leadership.
• Maintain a comprehensive understanding of transportation costs and cost drivers across all service lines. Develop and execute cost containment strategies to support budget goals.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed