North America IBOR Lead

Marsh McLennan•Boston, MA

1d•Hybrid

About The Position

We are seeking a talented person to join our team as a North America IBOR Lead to join our team. This is a hybrid role that has a requirement of working at least three days a week in the office. This role leads large, complex projects and sales opportunities while partnering across departments to strengthen operations infrastructure. The position leverages deep subject matter expertise to expand client relationships, identify new business opportunities, and extend the range of services provided to clients. This individual also serves as a trusted adviser to business leaders by reviewing complex data, summarizing key insights, and helping drive operational planning, risk management, and continuous improvement.

Requirements

Proven experience leading large, complex projects or sales opportunities in a professional services environment
Strong ability to analyze complex reports and data and communicate insights to leadership or clients
Experience advising business leaders and collaborating across departments and lines of business
Demonstrated ability to review and improve operational processes, controls, and procedures

Nice To Haves

Experience extending client relationships and identifying new business opportunities
Strong knowledge of industry and regulatory requirements, including compliance standards
Experience mentoring junior colleagues and reviewing work for quality and accuracy

Responsibilities

Lead large, complex projects and/or sales opportunities within the department and across departments
Collaborate with colleagues to develop and continuously improve the operations infrastructure
Leverage expertise to collaborate with other lines of business and expand client relationships for new business opportunities
Seek opportunities to extend the range of services provided to clients to generate new revenue
Review complex reports and data, often across teams, and provide summary of results to leadership or clients
Conduct top-level review of deliverables before they go to the business
Serve as an adviser to business leaders, communicating complex key insights and their implications to the business
Review the work of junior colleagues to ensure work is executed effectively, promptly, and accurately in line with Key Performance Indicators and deadlines
Suggest improvements to departmental activities based on emerging industry and regulatory requirements, including compliance standards and department- and operating company-specific changes
Lead operational change, risk management, and overall operational planning
Develop and implement appropriate risk controls and procedures and ensure all parties are adhering to these procedures and controls
Develop strong relationships with internal and external parties to serve as a key point of contact