North America Channel Sales Manager

ITW • Carol Stream, IL

1d • Onsite

About The Position

Zip-Pak is the global leader in resealable solutions for the flexible packaging industry, operating in over 52 countries with more than 350 dedicated professionals. The Channel Manager is a strategic leader responsible for developing and leading a high-performance sales organization to drive sustainable growth across Zip-Pak’s fragmented end markets in the U.S., Canada, and Mexico. This growth is achieved through key channel partners including converters, distributors, agents, original equipment manufacturers (OEMs), and film producers. The role is accountable for developing and executing comprehensive channel strategies that expand market penetration, strengthen partner collaboration, and accelerate innovation deployment. With a strong focus on optimizing channel performance, the Channel Manager will champion Zip-Pak’s value proposition, foster high-impact customer relationships, and lead cross-functional initiatives that align with ITW’s 80/20 Business Model and long-term strategic priorities. This position plays a critical part in shaping go-to-market execution, enabling customer-back innovation, and leading and developing high-performing sales capabilities to support scalable growth. The Channel Manager will be based in Carol Stream, IL, report to the Global Sales Director of Zip-Pak, and will have a team of 3 direct reports responsible for North American channel partners.

Requirements

• Bachelor’s degree in business, Sales, Marketing, Engineering or related field required
• At least 10 years of sales leadership with direct and indirect sales channel experience
• Must be able to travel up to 35% of time
• Must exhibit consistent leadership skills and behaviors: Building trust and integrity, emotional intelligence, adaptability, strategic vision, resilience, results oriented, accountability, inclusive team building, growth mindset, and customer-centric focus
• Excellent communication skills (both internally, across Vice President / General Manager & directors, and externally with customer senior management), including professional presentation skills
• Collaborative team player and leader. Ability to work cross-functionally across all levels of the organization

Nice To Haves

• Food industry and/or primary packaging experience is a plus

Responsibilities

• Foster key customer relationships.
• Build strong, personal relationships with key “80” customers to drive customer-back innovation and deliver differentiated products, services, and collaborative solutions.
• Develop market-driven growth strategies.
• Create and refine growth strategies based on customer feedback and evolving market dynamics.
• Identify and prioritize high-value opportunities and build a strong pipeline.
• Collaborate with Strategic Marketing and Innovation teams to explore sub-segments, identify growth opportunities, and define strategic direction by market.
• Lead Zip-Pak’s growth initiatives through channels (converter, distributor, and agent) in the U.S., Canada, and Mexico markets.
• Develop and execute strategic plans for defending and expanding existing accounts.
• Develop and execute strategic plans for identifying and acquiring new accounts.
• Develop and execute strategic plans for implementing go-to-market strategies and launching innovative initiatives.
• Collaborate closely with distributor and agent partners providing tools, insights, and support to ensure consistent execution and measurable results.
• Leverage partnerships with OEMs and film producers to support divisional growth through new projects, customer leads, innovation, and market insights.
• Build and lead a high-performing sales team.
• Continuously assess team performance and customer engagement to optimize resource allocation.
• Maintain a disciplined focus and positive energy despite setbacks or market changes with self and team.
• Provide coaching and development, and partner with HR to recruit and retain top talent aligned with growth objectives.
• Execute a disciplined sales process.
• Ensure consistent application of structured sales processes to drive performance and accountability.
• Position solutions to address client pain points and deliver measurable ROI.
• Leverage the ITW’s Business Model of 80/20 Front-to-Back Process.
• Build expertise in applying the business model to strategically lead sales efforts and drive sustainable growth.
• Champion the company’s value proposition.
• Lead efforts to articulate, deliver, and continuously enhance Zip-Pak's value-proposition across all sales channels.

Benefits

• Annual bonus of up to 20% of total compensation.
• Career development and learning opportunities
• Unique and relevant development opportunities at each stage throughout the employee life cycle.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 1-10 employees