Nordic Spa Maintenance Technician

Alyeska Resort•Anchorage, AK

2d•Onsite

About The Position

Alyeska Nordic Spa is seeking a Nordic Spa Maintenance Technician to join their team. This role is critical to delivering a promise of a thoughtfully restful and physically comfortable spa experience. The technician is expected to exceed guest expectations by creating “picture perfect” guest experiences by cleaning and maintaining the facility, operating pools, saunas, steam rooms, pool deck, and outdoor areas for safe guest use. The company commits to providing the training, tools, support, and feedback required for success.

Requirements

Able to lift, move, and handle pool chemicals responsibly.
Good judgment around safety and guest experience.
Comfortable with technology and open to new learning.
Must possess professional presentation.
Must be highly organized and able to work well under pressure in a fast-paced environment and able to complete many diverse tasks concurrently; both independently and cohesively as part of the team.
Ability to focus on attention to detail, remaining professional and courteous at all times.

Nice To Haves

Previous Spa or Hotel Maintenance experience preferred.
Current Certified Pool Operators (CPO) license preferred.

Responsibilities

Represent Alyeska Nordic Spa with the highest level of service excellence and be knowledgeable of the entire facility.
Prevent minor maintenance issues from becoming significant issues by promptly addressing all assigned maintenance work orders.
Report/log all maintenance issues immediately that are beyond the skill set of the employee to fix on their own.
Complete washing schedules as assigned or outlined in daily checklists.
Take and test water samples to monitor pool water chemistry and adjust to maintain quality standards.
Check that the pool filtration system is in good working condition at prescribed times throughout their shift.
Maintain a safe and clean pool deck; by cleaning, clearing and maintaining all outdoor walkways, pathways, and green spaces.
Complete assigned tasks in a manner that does not usually require follow-up, both in terms of timeliness and quality.
Contribute to a collaborative workplace, supporting the Spa value of community, common goals, and acceptance.
Demonstrate pride in work by creating positive energy, teamwork, excitement, and fun.
Complete work processes and checklists seamlessly to support the Spa value that guests' inherent desire to be at peace is respected.
Ensure personal communication, interactions, and behaviors support the Spa value that everyone is welcome and everyone is equal.
Perform other duties as assigned.