Nordic Spa Lead Attendant

Alyeska Resort•Anchorage, AK

22h•Onsite

About The Position

We are hiring for the role of Nordic Spa Lead Attendant. This opportunity is located in Girdwood, Alaska. Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined. As a Nordic Spa Lead Attendant, you will lead and support the Spa Attendant Team to ensure exceptional quality, cleanliness, and safety across all Nordic Spa facilities. Your leadership and commitment to wellness will inspire your team to provide outstanding service while maintaining that the facility remains picture perfect.

Requirements

Excellent guest service, communication, and organizational skills
Able to lift, move, and handle cleaning chemicals responsibly
Passion for people and wellness
Ability to focus on attention to detail, remaining professional and courteous at all times
Must be highly self-motivated
Must be highly organized and able to work well under pressure in a fast-paced environment and able to complete many diverse tasks concurrently
Ability to focus on attention to detail, remaining professional and courteous at all times

Nice To Haves

One year leadership experience within the hospitality or spa industry is preferred
First Aid Certificates (including CPR) preferred

Responsibilities

Monitor and maintain the physical environment, always ensuring cleanliness and organization
Demonstrate pride in work by creating positive energy, teamwork, excitement, and fun
Meet the demands of a fast-paced environment through personal empowerment, using good judgment and the ability to multi-task
Ensures locker rooms are consistently spotless and fully stocked at all times throughout shift
Focused on turning lockers (dirty to clean status in system) as quickly as possible
Conducts scheduled walk throughs to maintain cleanliness of pool deck, relaxation spaces and fire pit walk through to ensure cleanliness and standards are always maintained
Checks cleanliness and temperature of pools, steam rooms and saunas
Refills and restocks guest amenities and laundry items in a timely manner
Completes deep cleaning tasks as assigned
Assigned deliverables are executed in a manner that requires little or no follow up; both in terms of timeliness and quality
Understands spaces that are clean, organized and in good repair supports the value that experiences should be as easy as water through fingers
Completing work processes and checklists seamlessly support the Spa value that we respect our guest’s inherent desire to be at peace
Personal communication, interactions and behaviors support the Spa value that everyone is welcome and everyone is equal
Contributes to a collaborative workplace; supporting the Spa value of community, common goals, and acceptance
Other duties as assigned