Nonqualified Investment Operations Analyst

Empower
•$65,600 - $92,675•Hybrid

About The Position

The Nonqualified Investment Operations Specialist is responsible for day-to-day financial transactions for an assigned book of business. This role partners with internal departments and external parties to process financial transactions related to corporate-owned life insurance, split-dollar life insurance, mutual funds, and nonqualified plan administration.

Requirements

  • Bachelor’s degree in a related field or equivalent relevant experience
  • 3+ years of relevant experience in investment operations, nonqualified plan administration, life insurance, financial services, accounting, or a related field
  • State Life Insurance license or ability to obtain within 120 days of hire
  • Advanced proficiency in Microsoft Excel, including formulas, large-data management, workbook maintenance, and financial/rebalancing models
  • Basic financial acumen and mathematical skills
  • Strong verbal and written communication skills with the ability to support client-facing interactions
  • Strong analytical skills and attention to detail
  • Ability to manage deadlines and work effectively both independently and collaboratively
  • Ability to define problems, collect and analyze data, establish facts, draw conclusions, and escalate issues appropriately
  • FINRA Series 6 and Series 63 registrations
  • FINRA Fingerprinting required
  • Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.

Nice To Haves

  • Knowledge of qualified or nonqualified benefit plan administration, life insurance, finance, accounting, financial modeling, or another technically oriented benefits-related field
  • Experience with corporate-owned life insurance (COLI), split-dollar life insurance, mutual funds, or nonqualified benefit plans
  • Experience using Metrix or other nonqualified plan administration platforms

Responsibilities

  • Process asset and liability rebalancing transactions in accordance with signed client directives
  • Prepare and maintain asset and liability reporting
  • Serve as a day-to-day client contact for corporate-owned life insurance (COLI) and split-dollar life insurance, responding to technical questions and ad hoc requests in a timely manner
  • Complete daily service deliverables and client-specific operational activities to support accurate, high-quality client service
  • Administer complex Microsoft Excel rebalancing and premium-listing models
  • Use Metrix and nonqualified (NQ) administration systems to support client servicing, financial transaction processing, and operational activities for assigned accounts
  • Implement and maintain current client procedures and documentation
  • Participate in client team meetings and provide updates regarding assigned book-of-business responsibilities
  • Escalate client requests to management when requested services fall outside the applicable service agreement
  • Perform quality-control reviews for client projects and service deliverables
  • Keep team members informed of client projects, servicing expectations, and relevant developments
  • Analyze issues, collect and evaluate data, establish facts, draw conclusions, make decisions within established authority, and escalate issues when appropriate

Benefits

  • Medical, dental, vision and life insurance
  • Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
  • Tuition reimbursement up to $5,250/year
  • Business-casual environment that includes the option to wear jeans
  • Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
  • Paid volunteer time — 16 hours per calendar year
  • Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
  • Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.
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