Non-Medical Case Manager

UNM Medical Group•Albuquerque, NM

1d•Onsite

About The Position

UNM Medical Group, Inc. is hiring for a Non-Medical Case Manager to join our Truman Health Services team. This opportunity is a full-time day shift opening located in Albuquerque, New Mexico. About Truman Health Services: Compassionate & Evidence-Based Treatments : Join an interdisciplinary team that provides patient centered medical care for HIV and gender-affirming primary care. We also provide consult services for Hep-C and PrEP and strive to ensure the highest standards in health care. Holistic & Integrated Approach : Be part of an organization that takes a comprehensive approach, addressing patients' medical, social, and mental health needs with a commitment to their overall well-being. Inclusive & Impactful: With locations in both Albuquerque and Roswell, NM, contribute to a dynamic, LGBTQIA+ affirming environment where you can make a real difference in the lives of New Mexicans. We are thrilled to announce our recruitment for a Non-Medical Case Manager to join our highly experienced case management team. We are seeking an experienced individual to provide intense case management services to our clients who receive primary care at our clinic. Core services provided by candidate may include coordination of case with a multidisciplinary team to ensure treatment compliance and evaluating/anticipating ancillary, wrap-around and support services. The chosen candidate must be focused, able to handle multiple activities at once, have excellent written and oral communication skills, exceptional computer skills and be very detail oriented. UNM Medical Group, Inc. welcomes people with lived experience to apply.

Requirements

High School diploma or GED and 2 years of related experience or a certification as a Certified Community Health Worker (CHW)
Completed degree(s) from an accredited institution that are above the minimum requirements may be substituted on a year for year basis
Verification of education and licensure will be required if selected for hire
Possession of a valid unrestricted NM driver's license

Nice To Haves

Experienced providing medical case management services to medically and socially complex populations
Experienced providing social support services to people living with HIV/AIDS
Experienced working with the LGBTQ+ community
Experienced working in a community based multi-disciplinary setting
Bilingual English/Spanish

Responsibilities

Coordinates patient documentation to maintain eligibility for a variety of core medical and social support services
Conducts patient interviews required to complete intake applications and all required forms for core medical and social support services
Works closely with medical case managers to reduce patient barriers to obtaining needed medical care and /or social services
Assist with the identification of community resources that build support for medically and socially complex patients
Maintain current information on all regularly accessed community resources
Perform a range of administrative functions required to ensure efficient program operation
Maintain professional growth and development through completion of required departmental and New Mexico Department of Health competencies
Perform miscellaneous job-related duties as assigned