Non-Residential Case Manager

EmbraveColorado Springs, CO

About The Position

The Non-Residential (NR) Client Program Specialist is responsible for the supervision of adult offenders. The NR Client Program Specialist develops a positive professional rapport with clients, communicates with outside agencies, completes assessments, and conducts a collaborative treatment planning process. Monitors Non-Residential clients to ensure compliance and progress in client programs. This position operates under a trauma-informed care framework, utilizes evidence-based practices in all client interactions, facilitates behavioral interventions and program reviews.

Requirements

  • Bachelor’s degree in behavioral science or a related field required.
  • Successful and relevant work experience combined with professional certifications and/or training requiring rigorous effort in the discipline of counseling or case management may be accepted in lieu of a degree.

Responsibilities

  • Ensures compliance with standard internal and external contracting agencies policies and procedures.
  • Conducts and documents effective and accurate client assessments and interviews to determine individual clients’ needs.
  • Collaborates with clients, referring agencies, and treatment providers to develop and implement case plans for client’s treatment programs.
  • Evaluates, directs and monitors services and clients' progress in relation to progression matrix and criminogenic needs with the use of evidence-based practices.
  • Documents progression in the internal electronic charting system.
  • Conducts client’s initial orientation, SOA-R determined referral services, accurate and clear documentation in each client’s paper and electronic file, treatment and work schedules, and releases.
  • Updates the collaborative treatment plan within regulatory timeframes and based on the client’s unique strengths and needs.
  • Conducts and follows up on quality, evidence-based cognitive behavioral interventions.
  • Maintains a client caseload and meets with the client as required by regulatory agencies to monitor progress in the program.
  • Communicates effectively and efficiently with courts, attorneys, probation officers, and parole officers regarding the progress of the client.
  • Provides accurate and clear documentation as scheduled and upon request to appropriate outside agencies.
  • Maintains professional relationships with clients from a trauma-informed care perspective to cultivate client engagement and accountability.
  • Creates various reports, including but not limited to entry, termination, program reviews and client budgets.
  • Monitors compliance with clients’ financial obligations.
  • Provides support to Client Support Specialists i.e. tech office coverage, Urinalysis testing, and other client support functions.
  • Verifies all client employment and updates electronic records upon changes in employers.
  • Participates in cross-training for all Client Program positions.
  • Files motions through the court system and attend court hearings for client early terminations.
  • Monitor daily urinalysis testing, calls, process urinalysis results with appropriate follow up i.e. incident reports as appropriate.
  • Schedule and conduct randomized client curfew checks.
  • Promotes and demonstrates the Mission, Vision, and Core Values of Embrave.
  • Develops and maintains good working relationships with all departments, the management team, regulatory agencies, and community partners.
  • Embraces cultural diversity amongst ourselves and our community.
  • Responsible for the human, financial, and material resources as well as data and information entrusted to us.
  • Performs other job-related duties as required.

Benefits

  • Employer Paid Life Insurance
  • 401K 5% Employer Match, 2 Years Fully Vested
  • 14 Paid Holidays
  • Vacation, Sick and Personal Time
  • Employer-paid Employee Assistance and Travel Programs
  • Medical, Dental, Vision
  • Voluntary Benefits
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