Non-Medical Case Manager - Truman

UNM Medical Group•Albuquerque, NM

1d•Onsite

About The Position

UNM Medical Group, Inc. is seeking an experienced Non-Medical Case Manager to join their Truman Health Services team. This role involves providing intense case management services to clients receiving primary care at the clinic. The position is full-time, day shift, and located in Albuquerque, New Mexico. The Truman Health Services team focuses on patient-centered medical care for HIV and gender-affirming primary care, with consult services for Hep-C and PrEP. They adopt a holistic and integrated approach, addressing medical, social, and mental health needs, and foster an inclusive, LGBTQIA+ affirming environment. The Non-Medical Case Manager will be part of a multidisciplinary team, coordinating cases to ensure treatment compliance and evaluating/anticipating ancillary, wrap-around, and support services. The ideal candidate will be focused, capable of multitasking, possess excellent written and oral communication skills, exceptional computer skills, and be detail-oriented. UNM Medical Group, Inc. encourages individuals with lived experience to apply.

Requirements

High School diploma or GED and 2 years of related experience or a certification as a Certified Community Health Worker (CHW).
Completed degree(s) from an accredited institution that are above the minimum requirements may be substituted on a year for year basis.
Possession of a valid unrestricted NM driver's license.

Nice To Haves

Experienced providing medical case management services to medically and socially complex populations.
Experienced providing social support services to people living with HIV/AIDS.
Experienced working with the LGBTQ+ community.
Experienced working in a community based multi-disciplinary setting.
Bilingual English/Spanish.

Responsibilities

Coordinates patient documentation to maintain eligibility for a variety of core medical and social support services.
Conducts patient interviews required to complete intake applications and all required forms for core medical and social support services.
Works closely with medical case managers to reduce patient barriers to obtaining needed medical care and /or social services.
Assist with the identification of community resources that build support for medically and socially complex patients.
Maintain current information on all regularly accessed community resources.
Perform a range of administrative functions required to ensure efficient program operation.
Maintain professional growth and development through completion of required departmental and New Mexico Department of Health competencies.
Perform miscellaneous job-related duties as assigned.