Non-Emergency Medical Transport Driver - Wheelchair Only
About The Position
The Non-Emergency Medical Transport (NEMT) Driver transports clients to medical appointments, work, errands, school, and other destinations within an assigned region. The driver provides safe, secure, courteous, and professional service; communicates with passengers about schedules, routes, transfers, and other inquiries; and may collect fares. The role includes assisting passengers with entering and exiting the vehicle and traveling to and from facilities, operating wheelchair ramps or lifts, and securing wheelchairs, oxygen tanks, and passengers’ safety restraints. Drivers follow assigned schedules, traffic laws, and state and federal NEMT regulations; perform pre- and post-trip inspections; report incidents and traffic disruptions; and keep the vehicle clean and sanitized.
Requirements
- High school diploma or GED.
- Proficiency in English.
- At least seven years of driving experience.
- Valid driver's license.
- Clean driving record.
- Successfully pass a criminal background check and pre-employment drug screen.
- Complete a medical fitness-for-duty clearance.
Nice To Haves
- Prior experience as a Non-Emergency Medical Driver.
Responsibilities
- Transport passengers safely to destinations throughout the assigned region.
- Provide courteous and professional customer service.
- Answer passenger questions about schedules, routes, transfer points, and other inquiries.
- Use problem-solving skills to de-escalate frustrated or unruly passengers when needed.
- Drive assigned routes according to the defined schedule and obey traffic laws.
- Report accidents, incidents, and traffic disruptions, and follow directions for alternate routes.
- Assist passengers in and out of the vehicle and provide assistance to, in, and from facilities.
- Perform pre-trip and post-trip vehicle inspections.
- Keep the vehicle clean inside and outside, including washing the exterior, cleaning and vacuuming the interior, and sanitizing it to company standards.
- Follow state and federal regulations for non-emergency transportation.
- Operate wheelchair ramps or lifts as needed.
- Secure equipment, including wheelchairs and oxygen tanks, appropriately.
- Fasten passenger shoulder harnesses and safety belts securely without exception.
- May collect fares from passengers.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
