About The Position

The Quality & Process Approval (Q&PA) organization at Pratt & Whitney is seeking a technically oriented leader to lead, develop, and grow part of its Non-Destructive Testing (NDT) organization. The role combines technical and tactical experience with collaboration across internal and external organizations to lead a team through high-priority NDT activities. The manager leads certified technical experts supporting the supply base and internal module centers. The team’s work includes procedure and method ownership, supplier surveillance, site and personnel qualifications, quality issue resolution, training, and indirect leadership of inspectors. The position is onsite at the East Hartford, Connecticut location and requires U.S. citizenship because only U.S. citizens may access information under the program or contract.

Requirements

  • Bachelor’s degree and at least 10 years of relevant experience, or an advanced degree in a related field and at least 7 years of experience.
  • Knowledge of NDT methods in an operations environment, including Ultrasonic, X-Ray, Penetrant, Etch, and Eddy Current.
  • Deep management experience leading multi-department projects and technical teams.
  • Experience with SAP and the Microsoft suite.
  • U.S. citizenship is required.

Nice To Haves

  • Experience as an NDT inspector (Level 2 or Level 3) and/or subject matter expert.
  • Experience establishing quality systems.
  • Ability to interface with global supply base and engineering organizations.
  • Knowledge and experience with root cause and process control tools.
  • Ability to manage supplier oversight strategy and closure of NDT-related escapes and corrective action requests (CARs).
  • Knowledge of aerospace manufacturing operations.

Responsibilities

  • Lead a team of certified technical experts supporting the supply base and internal module centers.
  • Oversee team activities including procedure and method ownership, supplier surveillance, site and personnel qualifications, quality issue resolution, training, and indirect leadership of inspectors.
  • Foster an environment of trust, collaboration, and growth.
  • Collaborate with operations, quality, engineering, and supply chain teams.
  • Integrate with integrated product teams (IPTs) and other internal and external customers to prioritize critical tasks.
  • Work with internal business units to understand and ensure business-critical industrial capacity.
  • Provide technical and procedural guidance to drive and support NDT method enhancements.
  • Develop and implement continuous improvement of existing processes to improve efficiency.
  • Communicate program and schedule status and risks to upper management.
  • Participate in weekly status and priority meetings with upper management.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • 401(k) match
  • Flexible spending accounts
  • Flexible work schedules
  • Employee assistance program
  • Employee Scholar Program
  • Parental leave
  • Paid time off
  • Holidays
  • Annual short-term and/or long-term incentive compensation programs may be available, depending on position level and collective-bargaining coverage.
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