Non-Clinical Pre-Admission Coordinator - Revo Health

Revo Health•Edina, MN

8d•Onsite

About The Position

The Non-Clinical Pre-Admission Coordinator position is responsible for coordination of all non-clinical pre-operative phone calls for all surgical patients prior to day of admission. This is a full-time role, Monday - Friday 8:00 AM - 4:30 PM out of our Edina Specialty Surgery Center. Revo Health is a professional services company that partners with multiple healthcare groups to deliver exceptional patient care. This position will be employed through Revo Health, working closely with Infinite Health Collaborative (i-Health) and its operating divisions.

Requirements

High School diploma/GED or equivalent
Strong interpersonal skills necessary.
Strong writing skills and word processing skills necessary.
Ability to: Comply with company policies, procedures, practices and business ethics guidelines.
Complete job required training.
Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
Demonstrate prompt and reliable attendance
Work in the clinic, office or surgery center during business hours
Travel independently throughout the clinic, office or surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
Frequent lifting and/or moving up to 25 pounds with occasional lifting and moving of a maximum of 50 pounds may be required
Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
Communicate and interact in a respectful and professional manner
Prioritize workload while being flexible to meet the expectations of the daily operations
Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
Understand and execute a variety of instructions
Effectively operate equipment and communicate on and operate the phone system
Work independently with minimal supervision
Travel to other work locations, if required

Nice To Haves

Medical terminology preferred
Two years’ experience in related field, preferred

Responsibilities

Responsible for all pre-operative phone calls to all surgical patients.
Responsible for verifying patient surgery date, time, expected arrival time
Delivers NPO instructions as per ASC Anesthesia guidelines.
Responsible for providing appropriate admission requirements/instructions.
Responsible for coordinating with the Scheduling team to communicate all arrival time changes to surgical patients.
Responsible for verifying patient information into Practice Management system prior to surgery
Responsible for answering phone in a courteous and professional manner.
Responsible for properly handling PHI.
Manage and retrieve history and physical (H&Ps) process for surgery patients.
Accountable to reporting occurrences through the center’s established occurrence reporting process related to employee and/or patient/visitor events.
Fosters the developmental and educational process of self, colleagues, orientees and students (includes functioning as a preceptor as needed).
Participates in acceptable continuing education, fostering career and skill development including meeting departmental continuing education requirements.
Assists in managing controllable costs by the proper, non-wasteful use of Surgery Center resources.
Actively participates in Quality projects, as applicable.
Contributes personally to the “team oriented” environment by demonstrating cooperative, constructive, problem-solving interaction with all Surgery Center employees.
Any and all other duties as assigned including those assigned to Patient Services Representative (see Patient Services Representative Job Description) and Surgery Scheduler (see Surgery Scheduler Job Description).