Non-Certified Pharmacy Technician
About The Position
Hy-Vee is seeking a detail-oriented, customer-focused Non-Certified Pharmacy Technician who is working toward national technician certification while gaining hands-on experience supporting pharmacists in prescription preparation and distribution. The role involves prescription processing, insurance billing, inventory, and customer service, while building the skills and knowledge needed to grow in a pharmacy career. This is a fast-paced retail pharmacy role with varied tasks throughout each shift, including filling prescriptions, answering telephone calls, and assisting customers. The position involves occasional exposure to hazardous chemicals or solvents during compounding, including chemotherapy drugs. The pharmacy handles and prepares hazardous drugs; personnel of reproductive capability should be aware of potential acute and chronic effects of exposure and follow pharmacy policies and procedures to minimize risk. Safety training is provided.
Requirements
- High school diploma or equivalent required.
- Working toward licensed technician certification through a certified national program required.
- Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
- Ability to perform arithmetic, algebraic, and geometric calculations accurately.
- Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
- Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
- Ability to maintain discretion and integrity when handling confidential patient information.
- Ability to frequently stand and walk throughout a shift, including extended periods at a pharmacy counter or workstation.
- Ability to count, pour, package, and label medications, and fill prescriptions under pharmacist supervision in accordance with state and federal pharmacy regulations.
- Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning duties.
- Vaccination certification is required if administering vaccines, as required by law.
Nice To Haves
- Previous experience as a pharmacy clerk preferred.
Responsibilities
- Provide prompt, friendly customer service and make customer interactions positive.
- Handle customer inquiries that do not require a pharmacist's expertise and judgment.
- Accept written prescription orders and telephone refill requests at the supervising pharmacist's discretion.
- Contact doctors' offices to take or request refill prescriptions as needed.
- Gather and maintain accurate patient information needed to prepare prescriptions.
- Assist pharmacists in preparing prescription drug products for dispensing.
- Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
- Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
- File prescriptions after dispensing and report medication errors to appropriate personnel.
- Order, check in, and stock pharmacy supplies; log invoices as necessary.
- Perform cash transactions accurately.
- Administer vaccines as allowed by law and with required certification where applicable.
- Maintain cleanliness of the pharmacy and dispensing area.
- Protect confidential customer medical information in accordance with HIPAA.
- Comply with statutes and regulations pertaining to pharmacy technicians.
- Work with co-workers to support customer satisfaction and a pleasant work environment.
- Assist in other store areas and take on special projects as assigned.
- Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
- Report to work as scheduled and on time.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
