Non-Certified Pharmacy Technician

The Kroger Co. • Arvada, CO

8h • $21 - $23

About The Position

The Non-Certified Pharmacy Technician provides exceptional customer service and supports patient health and wellness through services permitted by applicable state and federal law. The role helps ensure a safe, clean, inclusive environment; accurate pricing and billing; and a positive customer experience. The technician supports pharmacists with pharmacy operations, excluding tasks requiring a pharmacist’s professional judgment, and demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

The position involves prescription reception, data entry, adjudication, and dispensing support; inventory ordering and management; product preparation; billing and register transactions; phone triage; and maintaining clean, organized work areas. The technician must handle confidential information appropriately, follow HIPAA and other regulatory requirements, and work cooperatively in a fast-paced environment.

Requirements

• High school diploma or GED.
• Must be 18 years old.
• Ability to handle highly confidential information.
• Meet minimum state requirements to perform the functions related to the position.

Nice To Haves

• Any previous comparable experience.
• Equivalent experience as a pharmacy clerk.
• EPRN familiarity.

Responsibilities

• Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
• Follow and reinforce food safety, sanitation, and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
• Understand and perform ordering functions with primary and secondary wholesalers.
• Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
• Maintain departmental standards by keeping work stations and customer waiting areas clean and organized.
• Count, measure, and prepare specified products using company best practices.
• Complete billing procedures to support value for the customer and the company.
• Answer and triage phone calls and respond to inquiries as appropriate.
• Follow guidelines for accepting and tendering vendor coupons, cash shortages, and company shrink.
• Operate the cash register and follow cashier handling policies for electronic fund transactions, cash, and check transactions.
• Provide a positive customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing steps.
• Assist the pharmacist with responsibilities except those requiring a pharmacist’s professional judgment.
• Follow HIPAA regulations and company policies regarding protected information.
• Support company health and wellness initiatives.
• Put away legend orders, including Central Fill deliveries.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform the essential job functions with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage through company or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
• Training programs and career pathways.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED