Non-Certified Pharmacy Technician
About The Position
Hy-Vee is seeking a customer-focused Non-Certified Pharmacy Technician to gain hands-on pharmacy experience while working toward national technician certification. The role supports pharmacists in preparing and distributing prescription medications and includes prescription processing, insurance billing, inventory, and customer service. The position is in a fast-paced retail pharmacy and requires attention to detail, discretion with confidential patient information, and teamwork. Night and weekend shifts are required. Employment is contingent upon successful completion of a pre-employment drug screen.
Requirements
- High school diploma or equivalent.
- Working toward licensed technician certification through a certified national program.
- Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
- Ability to perform arithmetic, algebraic, and geometric calculations accurately.
- Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
- Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
- Ability to maintain discretion and integrity when handling confidential patient information.
- Vaccination certification is required if administering vaccines, as required by law.
Nice To Haves
- Previous experience as a pharmacy clerk.
Responsibilities
- Provide prompt, friendly customer service and make customer interactions positive.
- Handle customer inquiries that do not require a pharmacist’s expertise or judgment.
- Accept written prescription orders and telephone refill requests at the supervising pharmacist’s discretion.
- Contact doctors’ offices to take or request refill prescriptions.
- Gather and maintain patient information required to prepare prescriptions.
- Assist pharmacists in preparing prescription drug products for dispensing.
- Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
- Prepare and submit insurance claims and assist with third-party billing and troubleshooting.
- File dispensed prescriptions and report medication errors to appropriate personnel.
- Order, receive, check in, and stock pharmacy supplies, and log invoices as needed.
- Perform cash transactions accurately.
- Administer vaccines as permitted by law and with required certification where applicable.
- Maintain cleanliness of the pharmacy and dispensing area.
- Protect the confidentiality of customers’ private medical information in accordance with HIPAA.
- Follow statutes and regulations applicable to pharmacy technicians.
- Work with coworkers to support customer satisfaction and a pleasant work environment.
- Assist in other store areas and take on special projects as assigned.
- Maintain personal hygiene and comply with dress standards, Hy-Vee policies, and store guidelines.
- Report to work as scheduled and on time.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
