NOC Technician

Maslow Media Group, Inc. • Dallas, TX

17h • $75,000 - $90,000 • Onsite

About The Position

Maslow Media Group is seeking a NOC Technician to support our client, a global
leader in live broadcast and media production services. This role is onsite in
Dallas, TX.

This role sits at the center of live operations, ensuring mission-critical
video, audio, and data signals are monitored, maintained, and delivered
flawlessly across broadcast and IP-based workflows. You’ll play a key role in
supporting live sports, remote productions (REMI), and large-scale event
broadcasts where precision and speed are everything.

Requirements

• 2–5+ years of experience in broadcast operations, NOC, or live production environments
• Experience supporting live television, sports, or event broadcasts
• Strong troubleshooting and critical thinking skills under pressure
• Ability to clearly communicate technical issues to both technical and non-technical stakeholders
• Willingness to work non-traditional hours (nights, weekends, holidays)
• Strong working knowledge of Society of Motion Picture and Television Engineers standards
• Understanding of IP networking fundamentals (routing, switching, VLANs, QoS)
• Familiarity with protocols such as SRT, RTP, RTMP, MPEG-TS

Nice To Haves

• Exposure to SMPTE 2110 workflows (IP-based video transport) preferred
• Experience with PTP (Precision Time Protocol) is a plus

Responsibilities

• Monitor live broadcast feeds across video, audio, and IP networks using multiviewers and monitoring systems
• Track signal integrity (latency, packet loss, bitrate, sync) across multiple simultaneous events
• Maintain situational awareness in a 24/7 NOC environment
• Rapidly diagnose and resolve issues such as signal loss, audio dropouts, encoding failures, and network disruptions
• Execute failover and redundancy protocols to ensure uninterrupted broadcast delivery
• Escalate complex issues to engineering teams with clear, actionable detail
• Manage signal paths across fiber, satellite, and IP-based transport workflows
• Route feeds between control rooms, mobile units, broadcast partners, and streaming platforms
• Serve as the central communication hub between field engineers, production teams, and clients
• Provide real-time updates during live events and high-pressure scenarios

Benefits

• Medical / Dental / Vision Insurance coverage
• Paid Time Out of the Office
• Paid Holidays
• 401K

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees