NOC Shift Receptionist

Pennant•Pleasant Hill, CA
•$18 - $19

About The Position

The Overnight Receptionist welcomes visitors and answers incoming calls in a warm, pleasant, and professional manner. The role helps create a welcoming environment for residents, staff, and visitors; maintains a clean, neat, and inviting reception area; and handles assigned services and tasks while seeking administrative support as needed. The receptionist maintains up-to-date knowledge of services and supports the timely routing of visitors, calls, messages, and mail.

Requirements

  • Must be able to read, write, speak, and understand English.
  • Must be capable of operating a computer, copier, postage meter, fax machine, intercom, and telephone system.
  • Must be capable and comfortable learning and using new computer operating systems, word processing, spreadsheets, and email.

Nice To Haves

  • High school diploma or GED preferred.

Responsibilities

  • Provide a welcoming environment for residents, staff, and visitors.
  • Maintain up-to-date knowledge of the services provided.
  • Greet visitors courteously, direct them to the appropriate area or personnel, and answer routine questions.
  • Operate the paging and telephone systems as required.
  • Answer internal and external calls in a warm, pleasant, and professional manner.
  • Take detailed messages when appropriate and ensure they are promptly relayed to the intended person.
  • Keep reception areas clean, neat, and inviting.
  • Prepare outgoing mail for pickup and sort and distribute incoming mail to departments.
  • Handle assigned services and tasks and seek administrative support as needed.
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