NMCI POC, Junior level
Perrygo Consulting Group•Pt. Mugu, CA
•Onsite
About The Position
Perrygo is a small, growing company seeking a motivated and energetic NMCI POC candidate to support our IMITSS contract in California. This role serves as the primary technical liaison for NAWCWD personnel utilizing Nautilus and NMCI systems and peripherals, ensuring timely, effective, and customer-focused IT support in a mission-critical environment.
Requirements
- U.S. Citizenship is required.
- Hold and maintain a Secret security clearance for duration of employment.
- A Junior level person within the labor category has a HS Diploma with 2+ years of experience
- Active Security Clearance – minimum of at least a current DoD Interim Secret security clearance is required
- US Citizenship is required
- Proven experience working with MS Office Suite
- Ability to work well in a fast-paced, team environment
Responsibilities
- Provide initial troubleshooting and technical assistance for all Nautilus/NMCI-related hardware, software, and peripheral issues.
- Serve as the first point of contact for end-user support and problem resolution.
- Work directly with internal customers to collect and validate infrastructure requirements for new service requests.
- Act as the primary conduit between ACTR staff and end users, ensuring transparent communication, status updates, and successful project execution from initiation to completion.
- Processing Move/Add/Change (MAC) requests
- Coordinating computer relocations
- Updating desktop/laptop location records
- Managing custodian transfers of IT hardware
- Facilitating account modifications and lifecycle management
- Supporting technology refresh efforts
- Provisioning of new user accounts and computing devices
- Facilitating software installation and licensing
- Processing requests for networked printers/scanners and multifunction devices
- Providing setup and network integration for printers/scanners
- Supporting special account requests as needed
- Delivering Microsoft Teams telephony support
Benefits
- Paid Time Off (PTO)/Sick Leave
- 11 Paid Holidays
- Flexible Work Schedules
- Employee Assistance Program (EAP)
- Medical, Dental, and Vision
- LTD/STD, AD&D, and Life-Employer Paid Supplemental Life and Accident options
- Health Savings Account (HSA) with employer contribution
- 401K Plan with employer Safe Harbor contribution
- Profit Sharing Plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
