NMCI POC (Req 26 026)

Military Spouse Corporate Career Network • St. Inigoes, MD

2d

About The Position

The NMCI Support POC provides user IT support and helps maintain Information Assurance compliance. This role serves as the primary point of contact for NMCI-related issues and performs related administrative tasks. The position supports employees with IT needs during onboarding, transfers, and offboarding, and assists users in accessing systems and applications in secure and non-secure spaces.

Responsibilities

• Ensure compliance with NAVAIR NMCI policy and process requirements.
• Contact the National Help Desk to obtain end-user support and resolve IT issues.
• Create and maintain employee information supporting IT requirements for new employees, asset ordering, transfers, and terminations.
• Provide NMCI computer and peripheral troubleshooting support.
• Order hardware and software and provide data call support and customer assistance.
• Process Move/Add/Change (MAC) requests.
• Provide IT support to staff as assigned.
• Assist users in preparing and submitting SAAR-N documents.
• Assist with user IT requirements during onboarding and offboarding.
• Assist users in secure and non-secure spaces with access to Share Drive, SharePoint, O365, and user applications.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed