Nightlife & Operations Manager

Puttery • New York, NY

1d • $80,000 - $95,000 • Onsite

About The Position

Puttery is a modern entertainment destination that blends the energy of nightlife with the fun of tech-infused mini golf. Each location features immersive, themed courses, curated cocktails, and chef-inspired menus, creating an experience that’s equal parts competitive and social.

We’re redefining how people connect by combining play, style, and hospitality into one unforgettable atmosphere. At Puttery, every visit is a reason to celebrate.

Job Purpose
The Nightlife & Operations Manager leads Restaurant, events and late-evening, ticketed and guest-facing operations while driving revenue through entertainment programming, activations, partnerships, and special events.

This role combines front of house leadership with business development. The ideal candidate is equal parts floor manager, host, promoter, and entrepreneur - someone who can create energy on the floor while growing attendance, revenue, and guest engagement.

Requirements

• 3+ years of management experience in hospitality, nightlife, entertainment, or experiential venues.
• Experience leading teams in fast-paced, late-night environments.
• Experience with scheduling, labor management, and performance coaching.
• Proven ability to drive attendance, revenue, and guest engagement.
• Flexible availability, including nights, weekends, and holidays.

Nice To Haves

• Experience with event programming, entertainment booking, activations, or partnerships preferred.
• Strong leadership, communication, and organizational skills.
• Existing relationships within nightlife, entertainment, comedy, sports, or hospitality industries are a plus.

Responsibilities

• Lead all nightlife and guest-facing operations, including bars, servers, hosts, and support staff.
• Manage the floor during peak hours to maintain energy, service standards, guest engagement, and crowd flow.
• Hire, train, coach, and develop front-of-house team members.
• Lead pre-shift meetings and maintain a positive, accountable team culture.
• Manage schedules, staffing levels, labor costs, and service efficiency.
• Resolve guest concerns and ensure an exceptional guest experience.
• Partner with Events, BOH, and venue leadership to execute private events and high-volume nights.
• Source and book Promoters, DJs, performers, and entertainment partners.
• Develop and execute recurring activations, including comedy festivals, watch parties, and seasonal programming.
• Build and manage a calendar of events designed to increase traffic and revenue.
• Work with Marketing to promote events and grow attendance.
• Develop partnerships with hospitality brands and artists.
• Build relationships with promoters, sponsors, talent agencies, and event organizers.
• Identify sponsorship and cross-promotional opportunities.
• Help convert activations into private event and corporate sales opportunities.
• Track event performance and optimize programming based on results.
• Drive revenue through strong operations, activations, partnerships, and guest engagement.
• Monitor scheduling, inventory controls, and operational costs.
• Enforce responsible alcohol service, crowd management, and food safety standards.
• Ensure compliance with company policies and applicable laws.
• Maintain a safe, respectful environment for guests and employees.

Benefits

• Base Salary: $80,000 - $95,000
• Discretionary performance bonus opportunities may be tied to: Activation and event revenue, Partnership and sponsorship revenue, Growth of High Line Comedy Club attendance and ticket sales, Private event sales generated through activations, Food and beverage revenue growth, Achievement of venue revenue targets

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed