Nightlife Operations Manager

Lucky Strike Entertainment•Bellevue, WA

2d•$85,000 - $105,000•Onsite

About The Position

Lucky Strike Bellevue is seeking an experienced Nightlife Operations Manager to lead its dynamic Friday and Saturday night entertainment operations. This role focuses on managing a dedicated nightlife staff, driving a premium bottle service program, and ensuring a consistently elevated guest experience in partnership with the General Manager. The position offers the opportunity to grow the program to additional nights as the business scales and play a significant role in shaping the future of Lucky Strike Bellevue's nightlife. The ideal candidate is a nightlife expert who thrives in a late-night, high-energy environment, excels at driving bottle service and bar revenue, and can build and retain a high-performing team.

Requirements

5+ years of management experience in nightclub, high-volume bar, or premium hospitality/nightlife operations
Demonstrated experience managing and growing a bottle service or VIP table program
Experience directly supervising a multi-role nightlife team (servers, bartenders, floor supervisors)
Comfortable managing to revenue and sales targets; P&L literacy a plus
MAST certification or equivalent state alcohol service certification (required prior to start)
Exceptional guest service instincts with experience handling high-expectation VIP clientele
Trend-aware and socially connected within the local nightlife and entertainment scene
Strong organizational and communication skills; able to manage a fast-moving operation with precision and calm
Proven ability to recruit, develop, and retain top nightlife talent
Knowledge of POS systems and nightlife operational tools
Bachelor's Degree preferred; equivalent experience considered

Responsibilities

Own Lucky Strike Bellevue's Friday and Saturday nightlife experience, with the opportunity to grow the program to additional nights as the business evolves.
Manage all aspects of nightlife operations from doors-open to close, including staffing, guest flow, entertainment, and revenue performance.
Partner with the General Manager to coordinate transitions, shared resources, and cross-operational needs.
Availability for special events, holiday programming, staff training, and weekly planning will be expected as needed.
Lead and grow the venue's bottle service program as the primary revenue engine of nightlife operations.
Set and achieve nightly and weekly revenue targets.
Manage table inventory, VIP reservations, and upselling strategy.
Oversee bar operations to ensure premium execution, responsible service, and maximum throughput.
Recruit, hire, train, schedule, and manage a dedicated nightlife staff, including Bottle Service Servers / VIP Hosts, Nightclub Bartenders & Barbacks, Nightlife Floor Supervisors, Security Leads, and additional support staff.
Set performance expectations, provide ongoing coaching and feedback, and build a team culture that is professional, guest-obsessed, and revenue-focused.
Work closely with marketing and events teams on nightlife promotions, themed nights, DJ bookings, special events, and social media initiatives.
Identify local events and partnership opportunities that bring new guests into the nightlife experience.
Build and maintain VIP guest relationships and drive outreach to grow reservations and repeat visits.
Stay ahead of trends in the local nightlife scene and bring forward ideas that keep the program fresh and compelling.
Set the standard for VIP and general guest service in a nightlife environment.
Ensure bottle service guests receive a premium experience from reservation through departure.
Address and resolve guest concerns quickly and professionally.
Maintain an atmosphere that drives repeat visits and strong word-of-mouth.
Maintain strict compliance with all applicable liquor laws, health & safety codes, and venue policies.
Ensure all nightlife staff hold required alcohol service certifications.
Partner with security personnel to maintain a safe environment for all guests and staff throughout the night.
Manage incident reporting and documentation with accountability and care.
Deliver weekly nightlife performance recaps covering revenue results, bottle sales, VIP reservation tracking, labor, and operational opportunities.
Review trends, identify gaps, and bring a clear action plan to every Monday debrief.
Report directly to the venue GM with strong partnership and dotted-line support from district leadership.