Night Transportation Manager

Werner Enterprises•McCalla, AL

1d•Onsite

About The Position

The Night Transportation Manager is responsible for building and maintaining driver relationships by understanding and meeting their needs, which include home time, payroll, utility, equipment breakdowns, logging violations, and equipment issues. This role involves utilizing operating systems, customer operating systems, driver telematics, and various communication methods (face-to-face, phone, text). The manager will partner with Dedicated and Associate Logistics Managers to optimize driver loads based on various factors, ensuring alignment with driver needs and availability. A key aspect of the role is understanding and adhering to customer service expectations, goals, and initiatives to enhance value for both the customer and Werner. The position requires interfacing with multiple departments such as billing, vans, customer service, risk, safety, payroll, fuel, and maintenance, as well as external vendors. The Night Transportation Manager will work closely with the Dedicated Logistics Manager and/or Operations Manager to maintain a full board of drivers and perform other related duties as assigned. Timely and regular attendance according to the scheduled shift is also required.

Requirements

Strong organizational skills
Proven management ability
Skill in operating a computer terminal and satellite communications system required.
Ability to see and hear to read documents, computer screen, answer phones, and communicate in person (75-100% of the time).
Dexterity to utilize phone, type, and write (50-74% of the time).

Nice To Haves

A Bachelor’s degree (Business Admin, Marketing or Transportation/Logistics)
Two to three years of fleet management or transportation experience in the truckload industry
Six months to one year of supervisory experience

Responsibilities

Build and maintain driver relationships through understanding and meeting driver needs.
Utilize operating systems, customer operating systems, driver telematics communications, face to face communication and phone/text communication.
Partner with the Dedicated and Associate Logistics Managers to optimize driver loads based on origin, destination, type of freight, number of miles, stops, directions, etc. with driver needs and availability.
Understand and adhere to our customer’s dynamics service expectations, goals, and initiatives as they relate to improving value for the Customer and Werner.
Interface with various departments such as billing, vans, customer service, risk, safety, payroll, fuel, maintenance, and external vendors.
Work closely with the Dedicated Logistics Manager and/or the Operations Manager to fill and maintain a full board of drivers.
Perform other related duties as assigned by the Dedicated Logistics Manager.
Maintain timely and regular attendance according to the scheduled shift.