Night Manager

City Wide Facility Solutions•Nashville, TN

7h•Onsite

About The Position

City Wide Facility Solutions is excited to welcome a part-time Bilingual 2nd Shift Night Manager to our vibrant Nashville office! This position is a Friday, Saturday, Sunday role that works 4:30pm - 1:30am. As the nation's top management company in the building maintenance industry, City Wide is dedicated to delivering solutions for a variety of challenges our clients encounter at their facilities. In this role, you'll support our Nashville, TN franchise, which is part of an extensive network of over 115 markets across the United States and Canada. Our mission at City Wide is to create a positive ripple effect by making a difference in the lives and communities we serve. We are committed to conducting business with integrity and are searching for individuals who share that same value. Objective As a Night Manager who will be working you'll play a vital role in ensuring that our Independent Contractors (IC) deliver janitorial and other maintenance services that align with our high-quality standards and meet our clients' specific needs. Your responsibilities will involve visiting various client facilities in a designated area of Nashville, TN, including warehouses, distribution centers, auto dealerships, industrial plants, offices, and medical facilities. The Night Manager should be adept at exercising good judgment when it comes to addressing issues, providing proactive coaching to improve performance, and being ready to "roll up their sleeves" to tackle challenges as they arise.

Requirements

Typical working hours 4:30pm - 1:30am
High school diploma required or equivalent experience in commercial janitorial services industry.
Strong planning, organization skills, and attention to detail.
Excellent communication and interpersonal skills.
Must have reliable transportation as job requires traveling to client sites across the Nashville area.
Must be innovative and strive for continuous process improvement.
Bilingual Spanish is highly desired

Nice To Haves

Handyman, carpet cleaning, strip/wax, etc. or other relevant experience a plus.

Responsibilities

Develop and maintain productive, working relationships with Independent Contractors (IC) and In-House labor by communicating client priorities and collaborating on solving problems.
Review scope of work and ensure quality assurance.
Communicate with Facility Solutions Manager daily for any issues that need immediate attention, including a nightly recap via email or phone message.
Make recommendations for work assignments and terminations when necessary.
Manage inspections, customer complaints, and customer requests following City Wide policies and procedures.
Oversee new account starts
Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use.
Other duties as necessary.