Night Manager

Barnsley Resort•Adairsville, GA

5d•Onsite

About The Position

Barnsley Resort is a luxury destination located in the beautiful foothills of the Blue Ridge Mountains in Georgia, offering a unique and enchanting work environment for those seeking a fulfilling career in hospitality. As a job applicant, joining the team at Barnsley Resort means being part of a renowned property known for its stunning scenery, unparalleled amenities, and exceptional service. The resort offers a range of employment opportunities, from guest services to culinary, spa, and outdoor recreation, providing a diverse and rewarding career path. Barnsley Resort is committed to creating a welcoming and inclusive work culture that values teamwork, creativity, and outstanding guest experiences. Employees can expect to work in a serene and idyllic setting, where they can showcase their skills, grow their career, and be part of a team that delivers extraordinary experiences to guests. Joining the team at Barnsley Resort presents a unique opportunity to be part of a world-class resort that offers an unparalleled experience for both guests and team members alike. Do you have a passion for hospitality and exceptional guest service? Join our team as a Night Manager/Manager on Duty and play a crucial role in ensuring the smooth operation of our hotel in the absence of the General Manager. We are seeking a dynamic and enthusiastic individual to oversee our operations and provide exceptional service to our guests. As a Night Manager, you will be the go-to person in the evenings and be responsible for guest satisfaction, security, and resolving any issues that might arise. Your energy and enthusiasm will create a positive and welcoming atmosphere for our guests, ensuring their comfort and peace of mind throughout their stay. Your attention to detail and exceptional organizational skills will help you manage multiple priorities and ensure the seamless operation of Barnsley Resort. We value teamwork, professionalism, and a commitment to excellence. We offer competitive benefits and opportunities for growth and development. Joining our team means becoming part of a supportive and dynamic environment where your skills and contributions are recognized and rewarded. If you thrive in a fast-paced environment and are dedicated to providing exceptional service, we invite you to apply for the Night Manager position today!

Requirements

Bachelor's degree or 4 years Department management experience in a full service resort
Time management and negotiation skills
Ability to manage and lead each department independently
Ability to direct rooms division according to employment and Innkeeper laws of the jurisdiction
Prior cash handling experience necessary
Ability to communicate effectively with the public and other Team Members
College level reasoning, math, and language skills

Responsibilities

Perform front desk duties such as guest check-ins and check-outs during the night shift
Process guest payments and maintain accurate records
Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies
Assist guests with inquiries, requests, and any issues that may arise during the night
Ensure the safety and security of the hotel premises during overnight hours
Provide exceptional customer service and create a welcoming and positive atmosphere for guests
Collaborate with other departments to address guest needs and ensure a seamless guest experience
Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively
Contribute to the success of our hotel during the night hours.