Night Lead, Hope Lodge - Thursday, Friday and Saturday
About The Position
The Night Lead oversees overnight lodge operations, ensuring guest safety, security, and comfort. This role responds to emergencies, conducts security checks, manages nightly reporting, and resets the lodge for the next day. The American Cancer Society is working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.
Requirements
- High School Diploma or Equivalent
- Minimum 1 year experience in hotel, hospitality, healthcare or a related field, with knowledge of overnight operations, guest services, and night auditing procedures.
- Knowledge of security and emergency response procedures
- Ability to work independently during overnight hours
- Strong communication and problem-solving skills
- Ability to manage multiple tasks and maintain accurate records
- Proficiency in reservation systems and Microsoft Office Suite
Nice To Haves
- Additional education or training in hospitality management, security, or related field preferred.
Responsibilities
- Monitor and address guest needs during overnight hours
- Conduct security patrols and enforce safety protocols
- Respond to emergencies and coordinate with staff or emergency responders
- Complete nightly reports, reconcile check-in data, and manage room inventory
- Inspect guest rooms and public areas for cleanliness and readiness
- Launder linens and reset common areas for the next day
Benefits
- generous paid time off policy
- medical
- dental
- retirement benefits
- wellness programs
- professional development programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
