Night Lead, Hope Lodge – Friday & Saturday Overnight Shift

American Chemical Society•Rochester, NY

12h•Onsite

About The Position

The American Cancer Society is dedicated to ending cancer. This role, the Night Lead at Hope Lodge, oversees overnight lodge operations, ensuring guest safety, security, and comfort. The position involves responding to emergencies, conducting security checks, managing nightly reporting, and preparing the lodge for the following day. The American Cancer Society fosters a culture of diverse backgrounds and experiences to better serve its communities, and the people who work there are fulfilled by their lifesaving mission.

Requirements

High School Diploma or Equivalent
Minimum 1 year experience in hotel, hospitality, healthcare or a related field, with knowledge of overnight operations, guest services, and night auditing procedures.
Knowledge of security and emergency response procedures
Ability to work independently during overnight hours
Strong communication and problem-solving skills
Ability to manage multiple tasks and maintain accurate records
Proficiency in reservation systems and Microsoft Office Suite
Ability to work in various environmental conditions, including indoors and outdoors, and in different weather conditions, may be necessary.

Nice To Haves

Additional education or training in hospitality management, security, or related field preferred.

Responsibilities

Monitor and address guest needs during overnight hours (25%)
Conduct security patrols and enforce safety protocols (20%)
Respond to emergencies and coordinate with staff or emergency responders (20%)
Complete nightly reports, reconcile check-in data, and manage room inventory (15%)
Inspect guest rooms and public areas for cleanliness and readiness (10%)
Launder linens and reset common areas for the next day (10%)