Night Housekeeping Team Lead

HR_RH•Whistler, BC

1d•Onsite

About The Position

Our Mission is to offer a haven for personal renewal in the Scandinavian age-old tradition where body and mind find peace. Our Vision is to be recognized as the best relaxation experience in Canada while providing a meaningful workplace that encourages a balanced lifestyle. Our Fundamental Values are Authenticity, Team Spirit, and Professionalism. This role involves providing leadership to the Night Cleaning Team, coordinating tasks, supervising daily needs, and ensuring the cleanliness of the site and all indoor areas. The Team Lead will also assist the Night Housekeeping Supervisor and Spa Experience and Housekeeping Manager with team performance management.

Requirements

Minimum 1 year cleaning experience
Demonstrated skill in leading a team
Exceptional attention to detail
The ability to lift up to 50 lbs
Great leadership, communication, and interpersonal skills
Must be able to think on their feet, be proactive, problem solve, and deal with change daily
Clear criminal record check

Nice To Haves

Experience in working overnight shifts

Responsibilities

Demonstrate leadership, encourage motivation within the Night Housekeeping Team and guide the team to a high standard of service.
Ensure fair and balanced distribution of daily tasks among team members.
Assist with team member training, provide constructive feedback for performance evaluations, and help address any performance concerns through coaching and development.
Support with any necessary disciplinary actions, ensuring consistency and adherence to company policies.
Offer ongoing support to the Night Housekeeping Team, addressing any issues or concerns that may come up during shifts.
Maintain the cleanliness and quality of the spa site to the Scandinave Spa Standards for our guests.
Ensure indoor areas are impeccably clean, including reception, reservation, locker rooms, treatment rooms, and offices.
Ensure outdoor areas are impeccably clean, including hot pools, saunas, steam rooms, and solariums.
Monitor and manage cleaning supplies, ensuring stock levels are maintained, and conduct regular inventory checks on a weekly and monthly basis.
Maintain all cleaning standards established by the Scandinave Spa Whistler.
Facilitate clear communication with the Night Housekeeping Supervisor/Spa Experience and Housekeeping Manager regarding supplies, repairs and team performance.
Perform all other tasks requested for the smooth and efficient function of the Spa Scandinave Whistler.