Night Front Office Host

The Social Hub • Sebastian, FL

4d • Onsite

About The Position

As our Night Front Office Host, you’re the calm, confident presence that keeps our hotel running while the city sleeps. You greet late arrivals with warmth, help guests settle in and make the night feel safe, smooth and friendly. You own the lobby overnight, keeping everything tidy and welcoming. While others wind down, you take charge of check-ins, and those unexpected moments that make night shifts memorable. You’re the person guests rely on when they need help at 2AM, and the one who hands them a smile before sunrise.

Requirements

• 1-3 years of experience in hospitality or a similar guest-facing role
• Comfortable working night shifts on a regular schedule
• Know how to use Mews
• Proactive, reliable and great at solving things independently
• Handle quieter hours and busy moments with the same steady energy
• Comfortable using digital systems like PMS, kiosks and messaging tools
• Communicate clearly in English and Spanish
• A team player who gives clear handovers and supports smooth operations

Responsibilities

• Welcome late-night guests and create a safe, relaxed atmosphere
• Handle check-ins, payments, reports and night processes with accuracy
• Keep the lobby clean, organized and comfortable throughout the night
• Support guests with questions, special requests and unexpected issues
• Monitor the building and flag anything unusual or urgent
• Prepare morning handovers and share guest insights with the day team
• Work closely with Housekeeping and Maintenance when needed
• Promote The Social Hub spaces and experiences when relevant

Benefits

• Opportunity to work at a dynamic, multi-national company
• Opportunity to work for a Certified B Corp® company
• Chance to learn and grow in your role with the potential for future growth
• Awesome discounts in all our properties in Europe for you, friends and family

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed