Night Dispatcher Part time

Mauran Ambulance Service•San Fernando, CA

18h•Onsite

About The Position

Mauran Ambulance is seeking a dedicated and detail-oriented individual to join our team as a Night Dispatch Part-time then transition into Full-time. As a vital part of our non-emergency ambulance service, the Night Dispatch will play a crucial role in coordinating and facilitating timely and efficient transportation services during nighttime hours. This position requires flexibility in scheduling, as it involves working overnight shifts.

Requirements

Must have current EMT or EMD certification. (REQUIRED)
Strong verbal and written communication skills.
Ability to remain calm and composed under pressure.
Exceptional organizational and multitasking abilities.
Attention to detail in recording and maintaining accurate information.
Must be flexible with scheduling, as the position involves overnight shifts.
Willingness to work weekends and holidays as needed.
Comfortable using EXCEL/Office, Dispatch systems and other relevant technologies.
Ability to learn and adapt to new software applications.

Nice To Haves

Previous experience as EMT is preferred but not required.
Familiarity with medical terminology and emergency/non-emergency medical transportation.

Responsibilities

Effectively manage and coordinate ambulance dispatch activities during the night shift.
Monitor and respond to incoming calls, ensuring prompt and accurate recording of information.
Assign and dispatch ambulance units based on location, urgency, and availability.
Maintain clear and concise communication with ambulance crews, ensuring they are aware of their assignments and any changes in the schedule.
Communicate effectively with medical facilities, clients, and other stakeholders.
Keep detailed and accurate records of all dispatch activities, including patient information, addresses, and dispatch times.
Generate reports as required for management and regulatory purposes.
Address and resolve any issues or challenges that may arise during the night shift, collaborating with on-call management as necessary.
Collaborate with other dispatchers and team members to ensure seamless transitions between shifts.
Provide support to ambulance crews as needed, facilitating a positive and efficient work environment.