Night Custodial Operations Supervisor

Potentia Human Resources Inc.•Kelowna, BC

6d•Onsite

About The Position

Our client, Evergreen Building Maintenance, has provided commercial cleaning and janitorial services across British Columbia and Western Canada for more than 35 years, with a reputation for consistent service, hands-on leadership, and environmentally responsible cleaning practices. Evergreen is seeking a dedicated and experienced Night Supervisor to oversee custodial operations during the night shift at a large facility in Kelowna, BC. This full-time role (40 hours per week) is well suited to an organized, dependable leader who is comfortable managing night operations in a fast-paced environment. The successful candidate will lead a team of 30-40 employees, maintain service standards, and provide hands-on support to ensure the site is prepared for the next day.

Requirements

Previous experience in a similar supervisory role, preferably in a commercial or industrial cleaning environment.
Experience leading teams, ideally including unionized employees.
Strong knowledge of employment standards and occupational health and safety requirements.
Proficiency with Microsoft Office and performance management software.
Strong leadership, communication, and interpersonal skills.
Experience operating janitorial equipment and machinery such as auto scrubbers, swing machines, pressure washers, and floor burnishers.
Experience with project work such as floor stripping and waxing, and carpet steam extraction.
Ability to prioritize work, solve problems, and work independently as well as part of a team.
Valid Class 5 Driver’s License.
Ability to stand and/or walk for up to 8 hours at a time
Ability to push, pull, lift, or carry up to 20+ kg as required.

Nice To Haves

Post-secondary education in business or a related field is considered an asset.

Responsibilities

Oversee nightly operations to ensure client requirements and service standards are consistently met.
Recruit, train, schedule, and support cleaning staff, team leads, and project personnel.
Provide coaching, reinforce company policies, and address performance concerns as needed.
Address operational issues, adapt to changing priorities, and implement practical solutions.
Respond to urgent janitorial needs and after-hours issues during the shift to help maintain a safe and clean environment.
Manage cleaning inventory and supplies to support efficient service delivery.
Monitor compliance with site safety procedures, inspect cleaning quality, and take corrective action where required.
Maintain positive client relationships and respond to concerns or feedback in a timely manner.
Monitor operational costs and support efficient use of labour, materials, and equipment.
Provide direct site support as needed to maintain smooth operations.