Night Crew Supervisor

Albertsons•Goodyear, AZ

About The Position

The Night Crew Supervisor exemplifies strong customer service while supervising and participating in night crew activities. The role supports the Grocery Manager in directing grocery department operations, including training and supervising night crew personnel, communicating with the Grocery Manager and Store Director, and following Company policies. The supervisor may oversee the entire store during the night crew shift as directed by the Store Director. The position helps maintain product quality and department operations by rotating, stocking, and facing products; removing spoiled or out-of-code items; maintaining the backroom; cleaning shelves; and assisting with ordering, receiving, storage, inventory control, and displays. It also supports merchandise planning, verifies orders and invoices, completes forms and reports, controls shrink, and helps prevent product damage and the sale of unsafe or out-of-code products. The supervisor maintains a safe, secure, and sanitary workplace, implements after-hours loss prevention and security policies, maintains positive vendor relations, and promotes fast, friendly, courteous customer service. The role requires working nights, with variable scheduled hours, and may include weekends and holidays. It involves extended standing and walking, handling and moving products and equipment, and exposure to cleaning chemicals and varying temperatures, including cooler and freezer conditions. This is a safety-sensitive position.

Requirements

Must be friendly and courteous and maintain composure when dealing with customers, coworkers, and vendors.
Ability to take initiative, concentrate, handle interruptions and customer complaints, cooperate with others, and work as part of a team.
Ability to work independently with little or no supervision, including when the store is closed.
Good oral and written communication skills.
Ability to stand and walk for long periods.
Ability to frequently reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 80 pounds, from floor level to overhead.
Ability to push or pull fully loaded hand trucks, six-wheel carts, or pallet jacks; may need to climb ladders.
Ability to use safety cutters and cleaning supplies.
Mental alertness to complete work safely and accurately, including repetitive work; mental dexterity and good eye-hand coordination for repetitive movements.
Knowledge of basic mathematics, inventory control, storage, merchandising, and shipping and receiving procedures.
Ability to work nights; scheduled hours vary. May be required to work weekends and holidays.
Ability to cover various positions throughout the store and implement emergency procedures for equipment and computer software malfunctions.
Must comply with Company policies, including grooming standards and dress code.
Regular attendance is required.

Responsibilities

Assist the Grocery Manager in directing grocery department operations and supervising and training night crew personnel.
Supervise and participate in night crew activities to support sales, earnings, and customer satisfaction.
Report incidents requiring discipline to the Grocery Manager and Store Director, and communicate about night crew activities.
Supervise the total store during the night crew shift when directed by the Store Director.
Rotate, stock, and face products; remove out-of-code and spoiled products; maintain the backroom; and clean and dust shelves.
Assist with ordering, receiving, storing, stocking, inventory control, and building displays.
Assist with planning regular and seasonal merchandise requirements and special sales needs.
Verify orders against invoices, audit product case contents, and accurately complete required forms and reports.
Implement Company and Division operating and merchandising policies and practices; control shrink; and help prevent damage and the sale of unsafe or out-of-code products.
Assist in the reclamation process and maintain positive vendor relations.
Maintain a safe, secure, and sanitary working environment and implement after-hours loss prevention and security policies.
Promote enthusiastic customer awareness and fast, friendly, courteous customer service.
Perform assigned duties accurately, safely, and with honesty and integrity, and cover various positions throughout the store as required.
Follow Company policies, grooming standards, and dress code, and maintain regular attendance.
Implement emergency procedures in the event of equipment or computer software malfunctions.