Night Crew Supervisor

Albertsons Companies•Goodyear, AZ

About The Position

The Night Crew Supervisor exemplifies strong customer service and supervises and participates in night crew activities. The role assists the Grocery Manager in directing grocery department operations, communicates with the Grocery Manager and Store Director, monitors compliance with Company policies, and helps compile department orders and inventories. The supervisor may oversee the entire store during the night crew shift as directed by the Store Director. The position involves maintaining product quality and department conditions; supporting ordering, receiving, stocking, inventory control, merchandising, and display building; and ensuring accurate orders, records, and reports. The supervisor helps plan regular and seasonal merchandise needs, controls shrink, supports loss prevention and security after hours, and maintains a safe, secure, and sanitary work environment. The role requires customer, vendor, and associate interaction, and is safety-sensitive. Work takes place in a temperature-controlled store, with exposure to cleaning chemicals, loading and receiving areas, outdoor temperatures, and occasionally cooler or freezer temperatures. The employee must work nights, may work weekends and holidays, and may have varying scheduled hours. Physical duties include prolonged standing and walking, lifting and maneuvering items up to approximately 80 pounds, pushing or pulling loaded equipment, and occasionally climbing ladders.

Requirements

Friendly and courteous demeanor; initiative and composure when dealing with customers, coworkers, and vendors, including handling interruptions and customer complaints.
Ability to cooperate with others and work as part of a team, as well as work independently with little or no supervision when the store is closed.
Good oral and written communication skills.
Ability to stand and walk for long periods; frequently reach, lift, stack, and maneuver objects weighing up to approximately 80 pounds from floor level to overhead; push or pull fully loaded hand trucks, six-wheel carts, or pallet jacks; and climb ladders as needed.
Ability to use safety cutters and cleaning supplies.
Mental alertness to complete work safely and accurately, including repetitive work; mental dexterity and good eye-hand coordination for repetitive movements.
Knowledge of basic mathematics, inventory control, storage, merchandising, and shipping and receiving procedures.
Ability to work nights; may be required to work weekends and holidays. Scheduled hours vary, and regular attendance is required.
Ability to work with little supervision and cover various store positions.
Knowledge of and ability to implement emergency procedures for equipment and computer software malfunctions.
Must comply with Company policies, including grooming standards and dress code.

Responsibilities

Assist the Grocery Manager in directing grocery department operations, including supervising and training night crew personnel.
Supervise and participate in night crew activities to support sales, earnings, and customer satisfaction.
Report incidents requiring discipline to the Grocery Manager and Store Director, and communicate with them about night crew activities.
Train and supervise associates in night crew activities, policies, and procedures; supervise the total store at night when directed by the Store Director.
Maintain product quality by rotating, stocking, and facing products; removing out-of-code or spoiled products; maintaining the backroom; and cleaning and dusting shelves.
Assist with ordering, receiving, storing, stocking, inventory control, and building displays.
Operate related equipment, including hand trucks, six-wheel carts, pallet jacks, and ladders, and maintain a safe, secure, and sanitary work environment.
Assist the Grocery Manager with planning regular and seasonal merchandise requirements and special sales needs.
Verify orders against invoices, audit product case contents, and complete required forms and reports accurately to help ensure cost, quality, and inventory levels.
Implement Company and Division operating and merchandising policies and practices; control shrink; prevent product damage and the sale of unsafe or out-of-code products; and assist with reclamation.
Promote enthusiastic customer awareness and fast, friendly, courteous service, and maintain positive vendor relations.
Implement Company loss prevention and security policies after hours.
Perform job duties accurately, safely, and with honesty and integrity, and perform other duties as assigned and necessary.
Cover various positions throughout the store as required.
Implement emergency procedures in the event of equipment or computer software malfunctions.
Comply with Company policies, including grooming standards and dress code.