Night Crew Supervisor

Albertsons•Sedona, AZ

About The Position

The Night Crew Supervisor exemplifies strong customer service and supervises and participates in night crew activities. The role assists the Grocery Manager in directing grocery department operations, communicates with the Grocery Manager and Store Director, monitors compliance with Company policies, and helps compile department orders and inventories. The supervisor may also oversee the total store during the night crew shift as directed by the Store Director. The position supports ordering, receiving, stocking, inventory control, merchandising, displays, and maintenance of product quality and the backroom. It helps ensure accurate orders, inventory levels, and reporting; controls shrink and prevents damage or sale of unsafe or out-of-code products. The role also supports loss prevention, security, and emergency procedures while maintaining a safe, secure, and sanitary work environment. The job requires friendly and courteous customer service, teamwork, initiative, composure, communication skills, and the ability to work independently with little supervision. It involves prolonged standing and walking; frequently lifting, reaching, stacking, and maneuvering objects weighing up to approximately 80 pounds; pushing or pulling loaded carts and pallet jacks; and possible ladder climbing. Work takes place in a temperature-controlled store, with exposure to cleaning chemicals, loading and receiving areas, outdoor temperatures, and occasional cooler or freezer temperatures. This is a safety-sensitive position.

Requirements

Friendly and courteous demeanor, initiative, and composure when dealing with customers, coworkers, and vendors.
Ability to concentrate and handle interruptions and customer complaints.
Ability to cooperate with others and work as part of a team, as well as work independently with little supervision when the store is closed.
Good oral and written communication skills.
Ability to stand and walk for long periods.
Ability to frequently reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 80 pounds, from floor level to overhead.
Ability to push or pull fully loaded hand trucks, six-wheel carts, or pallet jacks; may need to climb ladders.
Mental alertness to complete work safely and accurately, including repetitive tasks; mental dexterity and good eye-hand coordination.
Knowledge of basic mathematics, inventory control, storage, merchandising, and shipping and receiving procedures.
Ability to work nights; may be required to work weekends and holidays. Scheduled hours will vary.
Regular attendance and ability to cover various positions throughout the store.
Knowledge of and ability to implement emergency procedures for equipment and computer software malfunctions.
Ability to comply with Company policies, grooming standards, and dress code.
Ability to work safely in a safety-sensitive position.

Responsibilities

Assist the Grocery Manager in directing grocery department operations, including supervising and training night crew personnel.
Supervise and participate in night crew activities to support sales, earnings, and customer satisfaction.
Report incidents requiring discipline to the Grocery Manager and Store Director, and communicate with them about night crew activities.
Train and supervise associates in night crew activities, policies, and procedures.
Supervise the total store during the night crew shift as directed by the Store Director.
Maintain product quality by rotating, stocking, and facing products; discarding out-of-code or spoiled products; and maintaining the backroom.
Clean and dust shelves.
Assist with ordering, receiving, storing, stocking, inventory control, and building displays.
Operate related equipment, including hand trucks, six-wheel carts, pallet jacks, and ladders.
Maintain a safe, secure, and sanitary working environment.
Assist with planning regular and seasonal merchandise requirements and special sales needs.
Verify orders against invoices, audit product case contents, and complete required forms and reports accurately to support cost, quality, and inventory control.
Implement Company and Division operating and merchandising policies and practices.
Control shrink, prevent product damage and the sale of unsafe or out-of-code products, and assist with reclamation.
Promote enthusiastic customer awareness and fast, friendly, courteous service.
Maintain positive vendor relations.
Implement Company loss-prevention and security policies after hours.
Perform job duties accurately, safely, and with honesty and integrity; carry out other assigned and necessary duties.
Follow Company policies, including grooming standards and dress code, and maintain regular attendance.
Cover various positions throughout the store and implement emergency procedures when equipment or computer software malfunctions.