Night Auditor

Sage HospitalityPortland, OR
$23 - $24Onsite

About The Position

The Nines, A Luxury Collection Hotel, Portland is seeking a Night Auditor to join their renowned team. This position fills morning, swing, and overnight shifts as needed. The perfect candidate is passionate about service and creating indigenous experiences for each guest! Poised in the heart of the city center within the walls of the stately Meier & Frank Building, one of Portland's most beloved landmarks, the Nines honors the structure’s storied past both in its striking decor and impeccable service. Individualistic design traits celebrate the surroundings of one of finest LEED Silver-certified hotels in Portland, providing the opportunity to truly experience the region's unique character. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests, and our communities as leaders in our field who are authentic, humble, innovative, and flexible operators driven to anticipate needs and exceed expectations.

Requirements

  • High school education or equivalent experience.
  • Accounting background preferred, but not required.
  • Ability to operate personal computer, cash register and calculator.
  • Ability to compile facts and figures.
  • Telephone and guest relations etiquette and skills.
  • Moderate hearing required to communicate with guests.
  • Excellent vision required for viewing of CRT screen.
  • Excellent speech communication skills required to communicate with guests over the telephone.
  • Excellent comprehension and literacy required for reading daily reports, numbers, etc.

Responsibilities

  • Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.
  • Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
  • Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports.
  • Balance and close all bank ticket codes, daily.
  • Run night audit final after insuring all revenues are in balance nightly.
  • Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
  • Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
  • Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
  • Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
  • Perform the duties of a Front Desk Clerk including express checkouts.

Benefits

  • Medical, Vision, Dental and Retirement Benefits
  • Paid sick time and eligibility to apply for Paid Leave Oregon
  • Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
  • Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
  • Eligible to participate in the Company’s 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
  • Eligible to enroll in Health Savings Accounts (HSA) with qualifying medical plans and receive up to $1000 company contribution
  • Eligible to enroll in Health, Dependent and Commuter Flexible Spending Accounts (FSA)
  • Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage
  • Eligible to enroll for short-term and long-term disability insurance coverage
  • Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
  • WINFertility guidance for those enrolled in Sage medical plan
  • All associates can enjoy our complimentary cafeteria
  • $50 TriMet monthly subsidy
  • Calm Health Application Subscription
  • Employee assistance program
  • Paid time off for vacation, sick time, and holidays
  • Tuition Reimbursement of up to $2,000 per calendar year
  • Great discounts on Hotels, Restaurants, and much more
  • Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral
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