Overnight Night Auditor with FLSD / Reception Agent

Motel OneNew York, NY
4d$53,000 - $56,000Onsite

About The Position

We are looking for an experienced Night Auditor (with FLSD certification) in a brand of lifestyle hotel, at an iconic location in Downtown NYC. The hotel is part of the award-winning German-based Motel One group. Join our team and seize this unique opportunity! Your responsibilities The focus of this role is on the professional care of our hotel guests. Building a relationship with our guests is one of the key factors to making their stay an exceptional experience. Your responsibilities will also include the following:

Requirements

  • You are reliable, enjoy hosting and have a passion for the hotel industry.
  • You are eager to develop your career and work well in diverse, multicultural teams.
  • You are open, welcoming, and possess excellent communication skills.
  • You maintain a neat outer appearance, positive charisma, and good manners at all times.
  • You exhibit a high level of quality awareness and a strong focus on providing exceptional service.
  • FLSD Certification is required.

Responsibilities

  • Conduct check-ins and check-outs and assist guests as they arrive and depart.
  • Provide quality customer services with a smile to all hotel guests.
  • Share local concierge knowledge with guests as needed.
  • Assume responsibility of the hotel and operations during the night shift
  • Take ownership and accountability for the hotel and its guests, ensuring their satisfaction.
  • Conduct day-end closing reports, postings and nightly closing processes.
  • Gain insights into new tasks by working together with other departments.

Benefits

  • competitive salaries
  • paid vacation and sick time
  • medical, dental, vision and life insurance options
  • 401K plan
  • company incentive plan
  • rewards for good performance
  • training
  • continuous opportunities for growth
  • a great working environment with an energizing employee culture
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