Night Auditor - Part Time

Q - Center•St. Charles, IL

5d•Onsite

About The Position

The Night Auditor is responsible for reconciling all front desk cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. They are also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

Requirements

High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
Guest Service experience required.
Proficient in Microsoft Office to include Word, Excel and PowerPoint.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests and fellow employees.

Responsibilities

Reconcile all front desk cashier transactions.
Review, organize and compile management reports on a timely basis.
Ensure the accuracy of guest billings and city ledger transactions.
Effectively communicate concerns and/or related issues to all levels of management.
Perform guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
Perform all audit procedures as set forth by Q Center Policies and Procedures, on a daily basis.
Balance and reconcile financial reports.
Prepare and distribute necessary daily reports as required (i.e., Manager Flash report, VIP, Day Guest etc.) according to Q Center standards.
Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
Act as PBX operator during the audit shift.
Ensure accuracy of all numbers reported.
Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
Ensure overall guest satisfaction.
Handle guest requests.