Night Auditor

Peachtree Group Hospitality Management • Avondale, AZ

31d • Onsite

About The Position

The Night Auditor is responsible for conducting all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities include balancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions. This role also involves proactive thinking, keeping guest security in mind, and creating a safe, clean, and friendly work environment.

Requirements

• Guest service at the hotel's front desk
• Balancing duties
• Daily paperwork
• Shift reports
• Guest check-in/check-outs
• Making reservations
• Answering guest questions
• Guest security
• Counting cash
• Maintaining accuracy of cash drawer
• Checking front desk log
• Registering guests
• Assigning rooms
• Collecting payment
• Preparing express checkout folios
• Maintaining room status inventory
• Communicating shift information
• Maintaining and cleaning lobby and bathroom
• Communicating information to the next shift
• Working with hotel departments
• Answering inquiries
• Explaining in-room and hotel features
• Completing shift paperwork
• Completing night audit reports

Responsibilities

• Counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
• Checking the front desk log for problems, special requests, etc.
• Greeting, registering, and assigning rooms to guests.
• Processing guest registrations, including collecting payment.
• Preparing express checkout folios.
• Maintaining room status inventory.
• Communicating all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
• Maintaining and cleaning the lobby and bathroom as needed.
• Communicating all information to the following shift to ensure a smooth transition.
• Working closely with all hotel departments to ensure the highest quality of customer service.
• Answering inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explaining in-room and hotel features.
• Completing all required shift paperwork, and night audit reports daily.
• Performing other duties as assigned by management.

Benefits

• medical
• dental
• vision
• disability
• life insurance
• 401(k) retirement match
• Paid Holidays
• Paid Time Off
• Employee Assistance Program
• Fund

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed