Night Auditor

Hotel Indigo Nashville•Nashville, TN

12d•$21 - $23•Onsite

About The Position

Hotel Indigo Nashville @ the Countrypolitan in Printers Alley is seeking a Night Auditor to assist our front desk team as we launch our newly renovated boutique hotel. Hotel Indigo Nashville @ the Countrypolitan is more than just a hotel; it's an experience. We focus on connecting our guests with exceptional experiences in a cool and vibrant atmosphere. Our culture is people-focused, data-driven, and accountable to our guests and clients.

Requirements

High school graduate or equivalent
Minimum one (1) year of hotel front desk experience
Understand basic principles of auditing, balancing, and closing out accounts
Know how to operate front office equipment
Experience handling cash, accounting procedures, and general administrative tasks.
Excellent customer service skills.
Ability to lift 50 lbs. and sit, stand, or walk for extended periods of time.

Responsibilities

Check front office accounting records for accuracy summarize information for the hotel's financial records
Track room revenue, occupancy percentages, and other front office operating statistics
Prepare a summary of cash, check, and credit card activities reflecting the hotel's financial performance for the day
Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier
Process guest charges voucher and credit card vouchers
Transfer charges and deposits to master accounts
Check to see that all charges are assigned to the appropriate departments
Verify that all transactions performed at the front desk are supported by documentary evidence and signatures
Print and file reservations for the next business day
Monitor the current status of coupon, discount, and other promotional programs
Perform check-ins and check-outs as well as wake-up calls
Summarize results of operations for management
Balance the days charges, making corrections as necessary
Respond to guest needs, special requests, and complaints
Additional tasks may be assigned at any given time