Night Auditor

Canyon RanchTucson, AZ
Onsite

About The Position

For over 40 years, Canyon Ranch has been a trailblazer in integrative wellness and hospitality. With iconic properties in Tucson and Lenox, and a new destination opening in Austin in 2026, we create life-changing experiences for guests through world-class service, innovative wellness programming, and extraordinary hospitality. Canyon Ranch is seeking a detail-oriented Night Auditor to join our team. This role is responsible for completing nightly financial audits, preparing reports, and supporting guest services during overnight hours.

Requirements

  • 1+ years of Hospitality front desk operations required.
  • Understanding of maintenance issues to assist with minor room issues.
  • Excellent communication skills.
  • CPR/AED certification required within 90 days of employment.
  • Valid Driver’s license and acceptable driving record
  • Basic accounting or bookkeeping knowledge.

Nice To Haves

  • Previous night audit experience will be very helpful.
  • Opera Property Management system preferred.

Responsibilities

  • Calculate and updates guest ledger balances, posts charges, adjustments, and settlements to guest and house accounts.
  • Review each shift audit from the hotel and spa departments.
  • Ensure overnight guest needs are met be in charge of fulfilling those requests.
  • Be a problem solver when things go wrong or need repair. Help solve guest problems or relocate a guest to another room if needed.
  • Update guest information on the communications systems to provide early risers timely information such as a Yoga class or morning walk activities.
  • Serve as a Guest Services Representative, PBX Operator and Bellperson as required, (i.e., settling guest accounts, answering the phones).
  • Provides guest services in the absence of normally assigned staff.
  • Run reports and distribute them as directed, based on the days activities.

Benefits

  • Use of services and facilities including the spa, fitness classes, lectures, and overnight stays at all Canyon Ranch locations nationwide.
  • Generous health plan including Health, Dental and Vision after 30 days of employment.
  • 25 Days of personal and holiday time off (vacation, sick and holidays)
  • Supplemental Health care options (including Accidental, Critical Illness and Hospital care)
  • Employer-paid life insurance and Employee Assistance Program
  • Paid Maternity leave
  • A supportive, collaborative work environment with opportunities for professional growth.
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