Night Auditor

Pursuit Collection•Saint Mary, MT

3d•Onsite

About The Position

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable. This job description describes at a high level what a Front Desk Associate (Overnight) does, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

Requirements

Previous Front Desk/Night Audit experience preferred but not required – we are happy to train!
Work-ethic and commitment to the team and guest is key
Be willing and able to work solo or as part of a team
Be committed to Safety First and the highest quality of cleaning & sanitizing standards
Be organized with a great eye for detail
Be kind to others and always bring your best
Be a good communicator, always suggesting ideas and solutions

Responsibilities

Register and assign rooms to guests, issue room keys, provide instruction to bell staff when necessary
Communicate with night security, report any guest issues
Communicate with night maintenance to report any issues
Print next day reports for arrivals, departures, vacant rooms, etc
Ensure guest wake up calls are logged into phone system
Keeps record of potential safety and maintenance issues and communicates details to supervisor
Offers assistance to guests and teammates where needed
Be a utility player who can complete a variety of job duties